Ratings based on 468 Verified Reviews

4.1 out of 5
73% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from HUIXQUILUCAN

This traveler left a rating score only Posted 31 Dec 2024
5 out of 5
by A verified traveler from BURBANK

This traveler left a rating score only Posted 2 Dec 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Nov 2024
5 out of 5
by A verified traveler from Liverpool

This traveler left a rating score only Posted 25 Nov 2024
4 out of 5
by A verified traveler from Liverpool

Posted 5 Nov 2024
I would rate it a 4.5. Not soundproof due to occasional courtyard noise and stairwell vibration noise. Front desk and security were very nice. Security especially friendly. Very cute, trendy boutique hotel with a small pool, bar and restaurant in an excellent convenient location on a nice street. Housekeeper barged in twice in a row without knocking to leave a welcome note, but quickly shut the door and apologized. I had the Do Not Disturb sign up.
Comment from Hotel Management
9 Nov 2024 by Author, Hotel Management
Mr. Thomas: First of all, We appreciate your visit. Is important for us know how was it in order to improve our standards os qualitty . Thank you. Regards. Raul Vertti E. Manager
5 out of 5
by A verified traveler

Posted 2 Nov 2024
Muy amables todos
Comment from Hotel Management
15 Nov 2024 by Gerencia, Hotel Management
Estimada Eva:Agradecemos enormemente sus gentiles comentarios, nos alegra saber que recibió una gran atención de parte de todo el staff. Deseando su pronto regreso.Saludos.Raúl Vertti E.Gerencia
2 out of 5
by A verified traveler

Posted 18 Oct 2024
WiFi didn’t work in the room and it was very noisy.
Comment from Hotel Management
15 Nov 2024 by Gerencia, Hotel Management
Dear Lesly:We really sorryfor the inconvenience It caused you. Be sure we already worked in this, in order to improve the service.Hope to see you soon.Regards.Raul Vertti E.Manager
5 out of 5
by A verified traveler

Posted 10 Oct 2024
Great
5 out of 5
by A verified traveler

Posted 14 Sep 2024
The hotel was great and centralaly located. The staff was very accommodating and helped us check in after an overnight flight. I would definitely stay here again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Sep 2024
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