Ratings based on 2,179 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Jun 2024
Everything was good, until we noticed that after the cleaning staff had left a solar Asian cat inside a small box in our room. We thought is it a gift or is it a camera? We weren’t sure so we called the front desk and they sent a manger up to our room. He took it and apologized for what had happened.
by A verified traveler
Posted 23 Jun 2024
Good
Comment from Hotel Management
23 Jun 2024 by General Manager , Hotel Management
We appreciate your time to share your recommendation. It was a pleasure to host you.
by A verified traveler
Posted 21 Jun 2024
I will always choose Fiesta Americana , there’s no better price and quality than this hotel
Comment from Hotel Management
23 Jun 2024 by General Manager , Hotel Management
We greatly appreciate your kind comments and look forward to your next visit.
by A verified traveler
Posted 20 Jun 2024
Staff was friendly and helpful. The rooms were old but very clean.
Comment from Hotel Management
21 Jun 2024 by General Manager, Hotel Management
Thank you for sharing your feedback, its great to lear that you had a pleasant stay.
by A verified traveler from Ellenwood
Posted 19 Jun 2024
The most important thing, the customer service was top notch!
Comment from Hotel Management
19 Jun 2024 by General Manager, Hotel Management
Thank you so much for your positive comments recognizing our customer service, its an honor.
by A verified traveler
Posted 18 Jun 2024
Comment from Hotel Management
20 Jun 2024 by Gerente General, Hotel Management
Nos complace saber que la experiencia de su estancia fue de su agrado. Esperamos volver a recibirla y atenderla de nuevo.
by A verified traveler
Posted 18 Jun 2024
Friendly staff, walking distance from the center of the city, excellent city view, constable bed.
Comment from Hotel Management
19 Jun 2024 by General Manager, Hotel Management
Thank you for sharing your feedback and recommendations. It was a great experience to serve you during our stay.
by A verified traveler
Posted 17 Jun 2024
Great job!
Comment from Hotel Management
19 Jun 2024 by General Manager, Hotel Management
We appreciate your positive comments, and look forward to host you again in the future.
by A verified traveler
Posted 16 Jun 2024
Perfect
Comment from Hotel Management
19 Jun 2024 by General Manager, Hotel Management
Thank you for sharing your feedback; we appreciate that you had a gratifying experience ando look forward to serve you again.
by A verified traveler
Posted 14 Jun 2024
Good service
Comment from Hotel Management
18 Jun 2024 by Gerente General, Hotel Management
We appreciate guest insight in our effort to improve the guest experience. Glad to know you liked our service.
