Ratings based on 6 Verified Reviews
2.8 Room cleanliness
3.5 Service & staff
2.5 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Not what we expected but still a good experience
Posted 25 Dec 2021 on HotelsGood, friendly service, beautiful views, peaceful area. However, it is important to note that you must call a day ahead to confirm your booking as the man on duty is not always notified that you are coming...
Also, be aware that to get to Ostional and Villas Punta India, you must travel on at least 17 miles of dirt road. Rough drive if you don't have 4-wheel drive (or a larger car)!
Comment from Hotel Management
25 Dec 2021 by Laura, Hotel Management
Hello!
Im laura propietor.thanks for your comments.heidi,
In gral juan always knows about bookings.
Roads are unpaved, but maybe thats why this is a little peace of paradise...
by A verified traveler
Worst Hotel Ever!
Posted 16 Dec 2021 on HotelsThis hotel should not be allowed to use Hotels.com or any other service like it. I booked this hotel far in advance of our trip and they canceled on us when we got there at 4 PM leaving us nowhere to stay. They had given our room to someone else. (maybe they paid more?) it took forever to find another place to stay. 10PM we finally found a bed, in a town 30 minutes away.
Comment from Hotel Management
17 Dec 2021 by Laura propietor, Hotel Management
Jeremiah we didnt have your booking.something was wrong with the app.its expedias app fault.ill talk to then.you dont know our place to evaluate it.i understand your anger but you should be fair.
We will solve it.sorry for all inconviniences
by A verified traveler
Posted 16 Dec 2021
Excellent service!! Quiet and peacefull.
Comment from Hotel Management
16 Dec 2021 by Laura propietaria, Hotel Management
Gracias luis!
Un gusto tenerle con nosotros:)
by A verified traveler
Posted 9 Jul 2021 on Hotels
Reservation mix up but they fixed it. Place not properly cleaned. Wooden walkways to cabins in poor condition. Beautiful setting. Three door locks: one hard to work and one didn’t at all. Very rugged roads from Nosara; had to ford small stream; need 4x4.
by A verified traveler
Posted 17 Feb 2021
The villas are in a secluded area very private lots of peace nature and quiet time and fully equipped with everything you need. Juan the hotel care taker was amazing and very knowledgeable about the area from restaurants and beaches to roads and shortcuts. Overall it was an amazing experience especially San Juanillo beach I would absolutely recommend it and I’m looking forward to my next stay at this place.
by A verified traveler
Una película de terror
Posted 15 Dec 2020 on HotelsPor favor no vayan a este lugar, está viejo, descuidado, sin seguridad, las puertas no cierran y el carro debe permanecer en la calle. No hay guarda de seguridad y todo da miedo!!
Huyan del lugar.....
Comment from Hotel Management
30 Apr 2021 by Laura propietaria, Hotel Management
Consulten otras criticas de otros portales turisticos
Por favor y vengan a guanacaste sin miedo.
Es muy hermoso
