Ratings based on 14 Verified Reviews
4.4 Room cleanliness
3.7 Service & staff
4.6 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2023
The area is under construction but the staff was lovely! Comfortable rooms and beautiful views
Comment from Hotel Management
12 Nov 2023 by Muong Thanh Grand Cua Lo Hotel, Hotel Management
Dear Mr. Ali,Thank you for taking the time to share your experience at the hotel. We're glad to hear that you enjoyed your stay and found the room to be comfortable with a nice view.We're sorry to hear that you were disappointed with the surrounding area. While we don't have control over external factors, we understand how important it is for our guests to have access to nearby restaurants and bars. We'll certainly take note of your feedback and share it with the appropriate parties.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Please don't hesitate to reach out to us if there's anything we can do to make your next stay more enjoyable.Best regards,Hotel managerNguyen Thi Hien (Mrs.)
by A verified traveler
Posted 30 Oct 2020 on Hotels
Comment from Hotel Management
1 Dec 2020 by Vo Huy Tuan, Hotel Management
Dear Mr. Cuong,
Thank you for rating us. It means that you trusted and interested in our services. We are grateful for your acknowledgment. Wish you a lot of health and happiness.
Hotel Manager
Mr. Vo Huy Tuan
by A verified traveler
Nice hotel but maybe not the best choice at Cua Lo
Posted 1 Jan 2020 on HotelsWe visited at low season which meant most food items were not available in the restaurant and the pool was drained. The rooftop bar was very enclosed and didn’t offer much view of the surroundings and the restaurant used for breakfast has no views. It may be wise to check the accommodations at any of the hotels in Cua Lo if traveling there off season. The beach was beautiful and it was very relaxing being in a virtual ghost town location only with the local population taking strolls along the water.
Comment from Hotel Management
9 Jan 2020 by Mr. Vo Huy Tuan (Hotel manager), Hotel Management
Dear valued guest,
Thank you for trusting and choosing our hotel for your staying. We are sorry about inconveniences that you met at low season. We hope that there are other chances to serve you in summer.
Wish you a lot of health and success
Hotel manager
Mr. Vo Huy Tuan
by Nguyen
Really need to improve the cleaning service
Posted 16 Aug 2017 on HotelsThe hotel has very nice location, right in the beach center, the beach is just cross the road. Spacious room. The room facilities are full equipped, not luxury but its valued for money. Good breakfast in a nice restaurant. Cleaning is really a minus point. We found the dirty marks in the room door, door handrail right after checking in the room (I guess the engineering staff just fixed something in the room but the housekeeping forgot to touch up the room). The daily housekeeping is not good either - the staff just came up with the broom and a mock to clean the floor, no vacuum cleaner, so it was still very dirty after cleaning. We could see how dirty our bare feet were walking around the room. In front of the room's door, dirt, hair, even toothpick were seen right on the carpet. It was there for all time we stayed (4 days) without any cleaning. It seems that nobody took care of the corridor's carpet daily. Terrible. I hope the hotel's management will improve this cleaning.
by A verified traveler
Posted 21 Aug 2015 on Hotels
by David from Hanoi
Army hotel Cua Lo
Posted 13 Aug 2015 on Hotelsalthough a brief overnight stay proximity to beach and restaurants was very convenient
by A verified traveler
위치, 청결 아주 좋아요
Posted 6 May 2020 on HotelsComment from Hotel Management
19 May 2020 by Mr. Vo Huy Tuan, Hotel Management
Dear Sir/ Madam,
Firstly, we are sorry because our Korean is not good. We hope that it will not bother you if we speak in English. Thank you for your kind comment on our services. We hope that you will visit us in next summer.
Thanks and best regards!
General Manager
Mr. Vo Huy Tuan
by A verified traveler
Posted 3 Feb 2020 on Hotels
Mình đi dịp tết nên vắng khách, khách sạn khá yên tĩnh, tuy nhiên không có đa dạng dịch vụ lắm. Phòng rộng rãi, sạch sẽ, nước nóng hơi chậm chút xíu. Nói chung là hài lòng
by A verified traveler
Posted 11 May 2018 on Hotels
Ăn sáng ngon, vị trí tốt, có siêu thị đầy đủ ngay tầng 1.
Comment from Hotel Management
30 Apr 2023 by Khách sạn Mường Thanh Grand Cửa Lò, Hotel Management
Chào Quý khách,Cảm ơn bạn đã dành thời gian để đánh giá dịch vụ của khách sạn chúng tôi, đánh giá của bạn rất có giá trị, giúp cho chúng tôi không ngừng cố gắng hơn nữa trong việc nâng cao chất lượng dịch vụ. Chúng tôi cam kết sẽ không ngừng cải thiện và tiếp thu để đảm bảo cung cấp chất lượng dịch vụ tốt nhất đến với khách hàng.Chúng tôi mong chờ được đón tiếp bạn thêm nhiều lần tới.Trân trọng!Giám đốc khách sạnVõ Huy Tuấn
by A verified traveler
ビーチに近い綺麗なホテル
Posted 3 Apr 2018他のホテルと比較してとても綺麗でした。ビーチがすぐ目の前にあり景色も綺麗でした。また利用したいと思います。
Comment from Hotel Management
3 Apr 2018 by Vo Huy Tuan _ Hotel General Manager, Hotel Management
親愛なるお客様！
Cua Lo Beachでの楽しい休暇を過ごし、ホテルに良い印象を与えてくれることを嬉しく思っています。 あなたとあなたの親戚を何度も歓迎することを楽しみにしています。 私たちはあなたに最高のサービスを提供するために最善を尽くします。 夏にお会いしましょう！
敬具、
Dear valued customer,
We are glad to know that you had a good time at Cualo town as well as a nice impression on our hotel. We hope to see you in summer. We will try our best to give you the best services.
Thanks and best regards!
