Ratings based on 933 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Nice Stay in Hoi An
Posted 11 May 2021 on HotelsNice location with food service despite the Covid limitations
by A verified traveler
Highly recommend.
Posted 15 Apr 2021 on HotelsExcellent!
by A verified traveler from Virginia
Posted 11 Mar 2020
It was perfect! The staff was excellent. The best place we stayed in Vietnam
by A verified traveler
Posted 11 Mar 2020
by A verified traveler
SELF TIP
Posted 2 Mar 2020 on HotelsBeautiful resort. Everything was grea except two things 1) no access to the beach and didn't like they added 17.5% tip to the food bill when there prices are already higher than everyone. No wonder people won't eat there.
by A verified traveler
Posted 1 Mar 2020 on Hotels
by A verified traveler
Posted 1 Mar 2020
by A verified traveler from Denver Colorado
Posted 12 Feb 2020 on Travelocity
Service wasn’t good. I won’t be back again. Thank you!!!
by A verified traveler from Perth, Australia
Posted 31 Jan 2020
Floors not clean, dust and grit everywhere. Shower holder half falling off the wall; no balcony in room but a door to no where. Floors slippery so they just put signs up warning people, but don’t mop up the water. My husband fell once and my child fell over four times. Had to ask every day for additional toilet paper as only one roll given for 3 people. Bed duvet was changed but wrong size was out in the bed. A single or double instead of a king sized duvet. When we called to ask for it to be changed we were just handed it, and had to change it over ourselves. Room service breakfast was COLD and hence was disgusting. And to top it off they tried to charge us for mini bar items which we didn’t even use! Would NOT recommend this hotel. It is NOT five star. More like 3.5 stars.
by A verified traveler from Lake Lure, NC
Posted 29 Jan 2020
I liked everything about this property. I spent most of my time relaxing by the pool, sipping on drinks from the bar. Breakfast was plentiful and dinner was delicious.