Ratings based on 821 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
A night stay
Posted 12 Aug 2024 on HotelsThe room was not worth $145. Feel very high humidity and the floor was sticky even turn on the AC.
Comment from Hotel Management
18 Aug 2024 by VP, Hotel Management
Thank You for your stay and detailed review. Review like yours helps us improve our service. We will definetely take a look into issues faced
by A verified traveler
Posted 20 Jul 2024
Holes in wall. Floors dirty. Smelled. Leaks in wall causing mold smell.
Comment from Hotel Management
24 Jul 2024 by GM, Hotel Management
Thank You for your stay we appreciate it at Quaity Inn Crystal River Fl. We will have our maintenance look into the issues to check and fix. And we will share the review with our Housekeeping so correct the issues as well. Thank you for your review.
by A verified traveler
Needs repair and a deep cleaning
Posted 17 Jul 2024 on HotelsUpon check in we were told that the hotel was full of Boy Scouts, and they were on our side of the hotel. We asked to be moved and were told we could not be moved. Upon opening our door to our room we found a huge hole in the wall by the bed closest to the bathroom. There were other small holes all over the wall as well. I dropped ice on the floor and wiped up the ice and water with a towel and the towel was covered in black dirt.
Comment from Hotel Management
24 Jul 2024 by GM, Hotel Management
Thank You for your stay we appreciate it at Quaity Inn Crystal River Fl. We will have our maintenance look into the issues to check and fix. And we will share the review with our Housekeeping so correct the issues as well. Thank you for your review.
by A verified traveler
Posted 15 Jul 2024
The room smelled musty. The walk in shower never drained and the water leaked on to the floor, very hazardous!
Comment from Hotel Management
24 Jul 2024 by gm, Hotel Management
Thank You for your stay we appreciate it at Quaity Inn Crystal River Fl. We will have our maintenance look into the issues to check and fix.
by A verified traveler
Posted 15 Jul 2024 on Hotels
Comment from Hotel Management
24 Jul 2024 by GM, Hotel Management
Thank You for your stay we appreciate it at Quaity Inn Crystal River Fl
by A verified traveler
Posted 9 Jul 2024
Staff was very nice, rooms were clean. The property surrounding wasn't much to look at, jungle-like if you would. Pool clean and oddly a tennis Court, kinda cool. I would stay there again
Comment from Hotel Management
12 Jul 2024 by VP, Hotel Management
Thank You for your review We Look forward with quick return. We appreciate your time for taking a review as well.
by A verified traveler
Not great if your picky, but acceptable if not....
Posted 7 Jul 2024 on HotelsIt's just run down, older. People living there. Nice big pool. No bugs. Not super clean, but not filthy.
Comment from Hotel Management
12 Jul 2024 by VP, Hotel Management
Thank You for your stay we appreciate it. We look forward with your quick return. Review like yours helps us improve our service and will be shared with housekeeping team for better performance on cleanliness
by A verified traveler
Posted 15 Jun 2024 on Hotels
Comment from Hotel Management
12 Jul 2024 by VP, Hotel Management
Thank You Sir. W appreciate your stay with us here at Quality Inn Crystal River. We look forward with your quick return
by A verified traveler
Posted 16 Apr 2024
by A verified traveler
Posted 12 Apr 2024
Property is ancient, bathtub had cigarette burns in the fiberglass, no grab handle and a very slick bottom surface. Rooms have exterior entrance and stairs that can be difficult for older guests.
