Ratings based on 1,635 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Okay
by A verified traveler
Posted 21 Nov 2024
Was clean and staff were friendly. But was $12.00 per day for a continental breakfast if we wanted it and were charged for a cup of coffee or tea. Never have I ever had to do that. Also room was a little small with no significant table. That may have been because it was a package deal with flight. Not sure.
Comment from Hotel Management
22 Nov 2024 by KG, Hotel Management
Thank you for your feedback. We will be addressing your concerns.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Chuda, Hotel Management
hank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your review and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
by A verified traveler
Posted 20 Nov 2024
Customer service is excellent!
Comment from Hotel Management
20 Nov 2024 by Chuda, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Chuda, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Chuda, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
by A verified traveler
Posted 19 Nov 2024
Front desk team was very friendly and helpful!
Comment from Hotel Management
19 Nov 2024 by Karen, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 17 Nov 2024
Staff was very friendly. Rooms were very nice, loved the bed and bedding! Love having in the room: coffee maker,mini fridge, microwave. Close driving to BIG mall (Macy’s & Nordstrom, etc.) Would stay here again!
Comment from Hotel Management
18 Nov 2024 by KG, Hotel Management
Thank you for staying at the Holiday Inn, National Airport. Appreciate the feedback. We look forward to hosting you again.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by KG, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 17 Nov 2024
This Is An Amazing Stay! Everything Was So Clean & Beautiful. Peaceful & Guest Attendants Were Attentive, Responsive, & Accommodating! I Can’t Wait To Stay Again.
Comment from Hotel Management
18 Nov 2024 by KG, Hotel Management
Thank you for staying at the Holiday Inn, National Airport. Appreciate the feedback. We look forward to hosting you again.
