Ratings based on 308 Verified Reviews

4.3 out of 5
4.5 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Lithonia

This traveler left a rating score only Posted 3 Dec 2024
5 out of 5
by A verified traveler

Posted 1 Dec 2024
Great experience will be back
4 out of 5
by A verified traveler from Chester

Posted 1 Dec 2024
Good
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Dec 2024
5 out of 5
by A verified traveler

Posted 1 Dec 2024
Very nice hotel.
5 out of 5
by A verified traveler

Posted 29 Nov 2024
Good service
Comment from Hotel Management
30 Nov 2024 by Ben Deane, GM, Hotel Management
Your great rating means a lot to us! We're delighted to know that you had a memorable stay at our hotel. Our team works hard to ensure every guest receives exceptional service, and it's rewarding to see that reflected in your experience. Thank you again, and we eagerly await your return visit.Regards, Ben Deane, GM
5 out of 5
by A verified traveler

Posted 29 Nov 2024
Initially, they had put me in the wrong room, but once I bought it to their attention, I got an excellent room
Comment from Hotel Management
30 Nov 2024 by Ben Deane, GM, Hotel Management
We're truly grateful for your wonderful rating! It's delightful to hear that you thoroughly enjoyed all aspects of our hotel. We take immense pride in maintaining superior cleanliness levels and providing top-notch customer service. Your comments underscore our commitment to offering extraordinary guest experiences, and we're thrilled to know we hit the mark. We can't wait to welcome you back again soon.Regards, Ben Deane, GM
5 out of 5
by A verified traveler

Posted 29 Nov 2024
This was perfect for one night before our flight. The desk staff were amazing! I asked the morning clerk to donate my breakfast cards we didn’t use and he was happy to oblige! The night clerk at check in was very patient with all of our questions about shuttle, rental car return, and safety! Honestly, besides my mix up with heat and AC, we thoroughly enjoyed your night!
Comment from Hotel Management
30 Nov 2024 by Ben Deane, GM, Hotel Management
Thank you for your splendid rating of your stay with us. I am elated to learn that you had a wonderful time during your stay and that our staff treated you exceptionally. Our goal is to take care of every need of our guests, and it's always a gratifying experience to receive confirmation that we have succeeded. We will give recognition to all individuals on our team who played a role in providing you with a smooth and effortless experience. The prospect of welcoming you back on many future occasions is something we eagerly anticipate.Regards, Ben Deane, GM
5 out of 5
by A verified traveler

Posted 27 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Ben Deane, GM, Hotel Management
Thank you very much for your stellar rating of our property. It is so wonderful that you thought so highly of the quality of product and service we offer. My colleagues really do take the greatest care in making sure they look after our guests, in delivering the highest and most attentive levels of service. I am so pleased they looked after you, and will have great pleasure in sharing your rating with them. We are delighted to learn that you hold us in such high regard and once more, we appreciate your wonderful review. We can’t wait to welcome you home again soon!Regards, Ben Deane, GM
5 out of 5
by A verified traveler

Posted 26 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Ben Deane, GM, Hotel Management
Thank you for taking the time to rate us so highly! We're thrilled that your stay with us was memorable. Maintaining a high level of service is crucial to us, and we're glad to see that reflected in your feedback. We can't wait to welcome you back for another wonderful stay soon!Regards, Ben Deane, GM