Ratings based on 383 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
The rooms were so clean and pretty. The staff were welcoming and kind. Thank you so much for such a great experience.
by A verified traveler from Richmond
Posted 20 Nov 2024
Friendly staff. Quiet and clean.
Comment from Hotel Management
20 Nov 2024 by Erika B. , Hotel Management
Thank you for taking the time out of your day to let us know how we are doing!
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Erika B. , Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Erika B. , Hotel Management
Thank you for taking the time to let us know how we are doing. If you can think of anything else we can improve on, please let us know.
by A verified traveler
Posted 13 Nov 2024
Clean and well maintained
Comment from Hotel Management
13 Nov 2024 by Erika B. , Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 12 Nov 2024
We had a clogged sink. Needed to change rooms quickly because we had an event to attend. We were a little late for our event.
The coffee and breakfast were not very good.
Comment from Hotel Management
12 Nov 2024 by Erika B. , Hotel Management
Thank you for taking the time to let us know how we are doing and what we need to improve on.
by A verified traveler
Posted 9 Nov 2024
Very clean. Whacking coffee amenities in the room we checked out early at 4:30. No one was at the reception counter, went and loaded our vehicle with luggage and came back. Still no one. Waited for several minutes and no one came to the counter. Found a sticky note to tell them we were checking out.
Comment from Hotel Management
13 Nov 2024 by Erika B. , Hotel Management
Thank you for your feedback to help us improve on our services. Thank you again.
by A verified traveler
Posted 9 Nov 2024
We had a very pleasant stay. The beds and pillows were very comfortable.
Comment from Hotel Management
12 Nov 2024 by Erika B. , Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 3 Nov 2024
Very quiet
Comment from Hotel Management
5 Nov 2024 by Erika B. , Hotel Management
Thank you for taking the time to let us know how we are doing!
by A verified traveler
Posted 2 Nov 2024
Nice
Comment from Hotel Management
5 Nov 2024 by Erika B. , Hotel Management
Thank you for letting us know how we are doing!
