Ratings based on 975 Verified Reviews
4.0 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
We liked the location, grounds, staff and facilities overall. The heated pool and free arcade was a big hit for our 9yo and the short walk to the beach boardwalk and restaurants was great. However, the room in the tower was outdated and below the level of quality we expected given the price. Sticky surfaces, questionable carpet cleanliness, broken patio door, barely usable kitchen, broken hot water, broken elevator…more “dorm” feeling than resort.
by A verified traveler from Eastvale
Posted 28 Nov 2024
Everything was great, with the exception of the musty smell in the room. The smell never went away because each and every time you enter the room the musty smell is unmistakably pronounced. However, you’ll get “nose blind” to the smell the longer you are in the room. We were upgraded to the room we were in which looks recently renovated. The staff is very friendly and accommodating. The hotel itself and the grounds looked clean and well maintained.
Comment from Hotel Management
29 Nov 2024 by Catamaran Resort Hotel and Spa, Hotel Management
Dear Vivien, Thank you for your feedback, and we're glad to hear that you enjoyed the friendly staff and well-maintained grounds. We apologize for the smell and appreciate your understanding and hope to welcome you back for a stay with improved comfort!
by A verified traveler
Posted 24 Nov 2024
Had a little beach at the back of the hotel
Comment from Hotel Management
25 Nov 2024 by Catamaran Resort Hotel and Spa, Hotel Management
Dear Alison, we're delighted you enjoyed our beach and we hope to host you again in the near future.
by A verified traveler
Posted 22 Nov 2024
Very Beautiful Hotel. The stay was great and convenient.
Comment from Hotel Management
25 Nov 2024 by Catamaran Resort Hotel and Spa, Hotel Management
Dear Jalisa, thank you for your stay. We appreciate your kind words and hope to have you as our guest again soon.
by A verified traveler
Posted 18 Nov 2024
this is a very nice property with options of the cove and the walkable distance to the beach
Comment from Hotel Management
18 Nov 2024 by Catamaran Resort Hotel and Spa, Hotel Management
Dear Chris, we are thrilled you enjoyed our beautiful property and its proximity to the beach. Thank you for being our guest. We look forward to welcoming you back to enjoy our many activities and amenities.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Catamaran Resort Hotel and Spa, Hotel Management
Dear Doug, thank you for staying with us and sharing your rating. We hope you enjoyed your stay and look forward to welcoming you back in the future.
by A verified traveler
Posted 16 Nov 2024
Great hotel for family with kids
Comment from Hotel Management
17 Nov 2024 by Catamaran Resort Hotel and Spa, Hotel Management
Dear Jeanette, it was a pleasure to host you. Thank you for being our guest, sharing your impressions, and telling us how much you and your family enjoyed your stay. We hope to welcome you back soon.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Catamaran Resort Hotel and Spa, Hotel Management
Dear Warren, thank you for staying with us. We hope to welcome you back in the future for a much-improved visit.
by A verified traveler
Posted 12 Nov 2024
The property is the perfect location on mission bay, walk to beach or boardwalk. It’s truly a hidden gem!
Comment from Hotel Management
14 Nov 2024 by Catamaran Resort Hotel and Spa, Hotel Management
Dear Lawrence, thank you for choosing the Catamaran Resort Hotel and Spa. We are delighted you enjoyed our prime Mission Bay location and our beautiful property. Our team looks forward to your return visit.
by A verified traveler
Posted 12 Nov 2024
Beautiful property
Comment from Hotel Management
12 Nov 2024 by Catamaran Resort Hotel and Spa, Hotel Management
Dear Keith, nothing pleases us more than knowing you enjoyed our beautiful property and generous amenities. Our team can't wait to welcome you back soon.
