Ratings based on 982 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
Staff was prompt, courteous & helped immediately upon arrival. Valet parking helped with tight quarters downtown.
by A verified traveler from Little Rock
Posted 30 Nov 2024
We were there on Thanksgiving and it was absolutely amazing. The staff could not have been nicer or more accommodating. We were lucky enough to get in to Lazia’s and have a wonderful Thanksgiving meal. It helped the wound of our Razorbacks losing to the Fighting Illini in basketball.
Comment from Hotel Management
30 Nov 2024 by Crossroads Hotel Management Team, Hotel Management
Eleanor, thank you for the wonderful feedback! We are so grateful you enjoyed yourself despite the Razorbacks loss. We are looking forward to hosting your again soon!
by A verified traveler
Posted 30 Nov 2024
From check in to check out everything was awesome. Sierra (not sure exact spelling) was very nice and personable. Our room was great and is very unique. The entire hotel lobby is very unique as well. XR is the bar in lobby and has some very good food. The staff there were always friendly (Stevie was very pleasant) and would have a convo with you. The mushroom pizza, french toast, sangweech and drinks were all fantastic. All and all this is a hotel that we would love to come back to if in the area.
Comment from Hotel Management
30 Nov 2024 by Crossroads Hotel Management Team, Hotel Management
Thank you for the awesome feedback, Timothy! We are so glad you had good conversation and delicious eats while on property. See you next visit!
by A verified traveler
Posted 30 Nov 2024
Everything was awesome!
Comment from Hotel Management
30 Nov 2024 by Crossroads Hotel Management Team, Hotel Management
Thank you for the feedback, Kent! We are thrilled you enjoyed everything. See you next time!
by A verified traveler from denver
Posted 30 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Crossroads Hotel Management Team, Hotel Management
Thank you for the awesome rating! Hope to host another visit from you soon!
by A verified traveler
Posted 29 Nov 2024
Very friendly and welcoming.
Comment from Hotel Management
29 Nov 2024 by Crossroads Hotel Management Team, Hotel Management
Thank you for the 5 out of 5, James! We look forward to hosting you next visit!
by A verified traveler
Posted 28 Nov 2024
Loved this place
Comment from Hotel Management
29 Nov 2024 by Crossroads Hotel Management Team, Hotel Management
Thank you for staying with us and giving us wonderful feedback, Santino! See you next time!
by A verified traveler from Paupack
Posted 26 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Crossroads Hotel Management Team, Hotel Management
Thank you for the 5 out of 5 score, Raymond! We hope to host another visit from you in the near future.
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Crossroads Hotel Team, Hotel Management
Thank you for the 5/5 review, John! We will see you next time!
by A verified traveler
Posted 23 Nov 2024
Highly recommend it. The place is beautiful, the staff is amazingly helpful and nice but the vibe is whet I like!
Comment from Hotel Management
25 Nov 2024 by Crossroads Hotel Team, Hotel Management
Thank you for staying with us and for your positive feedback, Sandy! We hope to see you again very soon!
