Ratings based on 212 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Very cozy
Comment from Hotel Management
17 Nov 2024 by Pamela, Hotel Management
Thank you very much for your response. We are happy to hear that you enjoyed your stay with us. We hope to see you again.
by A verified traveler
Posted 7 Nov 2024
Nice rooms. Nice shower/bathroom.
Comment from Hotel Management
7 Nov 2024 by Pamela, Hotel Management
Thank you for staying with us. We are glad to hear that you enjoyed your stay.
by A verified traveler
Posted 2 Oct 2024
Great
Comment from Hotel Management
14 Oct 2024 by Pamela, Hotel Management
Thank you for your response. We are glad to hear that you enjoyed your stay with us. We hope to see you again.
by A verified traveler
Posted 22 Sep 2024
Clean and lots of space!!!
Comment from Hotel Management
24 Sep 2024 by Pamela, Hotel Management
Thanks for staying with us at the Tru by Hilton in Crossett, AR. We created Tru by Hilton with guests like you in mind, so we love to hear that you truly enjoyed your stay.
by A verified traveler
Posted 4 Sep 2024
This is the best hotel in the area, but it doesn't make it a good hotel. The rooms are outdated and the bathtub creaked like it was going to fall through the floor at any moment.
The staff was friendly...this time. We've stayed in the past where that was not the case.
And don't ask for extra pillows, apparently that's against policy.
Comment from Hotel Management
5 Sep 2024 by Pamela, Hotel Management
Thank you for your feedback. I will address your concerns with our staff. We hope to see you again.
by A verified traveler
Posted 1 Sep 2024
Staff was great!
Comment from Hotel Management
2 Sep 2024 by Pamela, Hotel Management
Thanks for staying with us at the Tru by Hilton in Crossett, AR. We created Tru by Hilton with guests like you in mind, so we love to hear that you truly enjoyed your stay.
by A verified traveler
Posted 27 Aug 2024
Needs ac that doesn’t fluctuate so widely, but all good
Comment from Hotel Management
28 Aug 2024 by Pamela, Hotel Management
Thank you for staying with us at the Tru by Hilton in Crossett, AR. We love to hear that you truly enjoyed your stay.
by A verified traveler
Posted 22 Aug 2024
Clean and friendly staff
Comment from Hotel Management
28 Aug 2024 by Pamela, Hotel Management
Thanks for staying with us at the Tru by Hilton in Crossett, AR. We love to hear that you truly enjoyed your stay.
by A verified traveler
Posted 19 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Pamela, Hotel Management
Thank you for your recent stay at Tru by Hilton in Crossett, AR. I am so glad to hear that you enjoyed your stay. I hope we see you again soon.
by A verified traveler
Posted 8 Aug 2024
Everything about this hotel is excellent. They staff is friendly and professional. All of our needs were met cheerfully. The hotel is very clean and quiet. This is definitely my go to when I visit family in Crossett.
Comment from Hotel Management
10 Aug 2024 by Pamela, Hotel Management
Thank you for staying with us at Tru by Hilton Crossett. I am so glad to hear that you enjoyed your stay.
