Ratings based on 347 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Manager, Hotel Management
Hello Senenge,We are thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back soon for another wonderful experience.
by A verified traveler
Posted 11 Nov 2024
Checked in on-line but when I checked in the desk person still made me go through all the same stuff. On-line check in was pointless!
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Julie,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we will review our check-in process to ensure a smoother experience for our guests in the future. Thank you for bringing this to our attention.
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Manager, Hotel Management
Hello lauren, We appreciate you choosing our hotel for your stay! We hope you had a wonderful experience and look forward to welcoming you back in the future.
by A verified traveler
Posted 20 Oct 2024
Quiet property, breakfast was warm, several options and stocked when needed. Cable did not work and asked through text message for help and received a text back 5 hours later. I fixed the issue myself. Other than the late text, everything else was great
Comment from Hotel Management
23 Oct 2024 by Manager, Hotel Management
Hello Gerardo,We appreciate your positive feedback regarding our quiet property and well-stocked breakfast. We apologize for any inconvenience you experienced with the cable service and the delayed response to your request for assistance. We are pleased to hear that overall, you had a great stay with us.
by A verified traveler
Posted 19 Oct 2024 on Hotels
Relaxing and quiet pool area, just wish the jets worked on the hot tub; room was clean, but the beds were a little uncomfortable; staff was very friendly and knowledgeable; and the breakfast had many tasty options for all palates.
Comment from Hotel Management
21 Oct 2024 by Manager, Hotel Management
Dear Guest, We appreciate your feedback and are delighted to hear you enjoyed our relaxing pool area and friendly staff. Your comments regarding the hot tub jets and bed comfort have been noted for future improvements. We're glad you found our breakfast offerings pleasing and hope to welcome you back for another enjoyable stay.
by A verified traveler
Posted 5 Oct 2024
Overall good experience
Comment from Hotel Management
8 Oct 2024 by Manager, Hotel Management
Hello Jana,We're very pleased to hear you had a good experience with us. Should you have any additional feedback or if there's anything we can do to enhance your future stay, please don't hesitate to reach out to us directly. Your input is invaluable to us. Thank you for choosing to stay with us.
by A verified traveler
Posted 10 Sep 2024 on Hotels
Comment from Hotel Management
10 Sep 2024 by Dash, Hotel Management
Thank you for your encouraging feedback. We remain committed to continually improving our guest services at our property.
by A verified traveler
Posted 8 Sep 2024
I got in at midnight and in the morning I asked for a late checkout. The hotel wasn’t busy. The front desk person said no and wouldn’t budge. He said the cleaning staff was ready to leave. They were not. They were still cleaning several rooms. Housekeeping also knocked on my door two hours before check out even though I had my do not disturb sign out.
Comment from Hotel Management
8 Sep 2024 by Dash, Hotel Management
Thank you for taking the time to share your feedback. I’m sorry to hear about the issues you experienced during your stay. It’s disappointing to learn that your request for a late checkout was not accommodated, especially given that the hotel was not busy. I also apologize for the inconvenience caused by housekeeping knocking on your door earlier than expected despite the “Do Not Disturb” sign.We strive to provide a comfortable and pleasant experience for all our guests, and it’s clear we fell short in this instance. I will be addressing this with our front desk and housekeeping teams to ensure we handle such requests and situations more appropriately in the future.Thank you for bringing this to our attention. We value your feedback and hope to have the opportunity to provide you with a better experience should you choose to stay with us again.
by A verified traveler
Posted 2 Sep 2024
A quiet, calm stay with a nice pool!
Comment from Hotel Management
3 Sep 2024 by Dash, Hotel Management
Thank you for your encouraging feedback. We remain committed to continually improving our guest services at our property.
by A verified traveler
Posted 30 Aug 2024
Great stay.
Comment from Hotel Management
30 Aug 2024 by Dash, Hotel Management
Thank you for your encouraging feedback. We remain committed to continually improving our guest services at our property.
