Ratings based on 953 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Manager, Hotel Management
Hello Patrick, We're sorry to hear that you did not fully enjoy your stay. Please feel free to reach out to us with any specific feedback so we can address your concerns. We value your input and hope to have the opportunity to welcome you back for an improved experience.
by A verified traveler
Posted 9 Dec 2024
Smelled really bad
Comment from Hotel Management
11 Dec 2024 by Manager, Hotel Management
Hello pamela, We're sorry to hear about your olfactory experience at our hotel. Guest feedback is valuable to us for improving our services in the future. Your comments have been noted for further review and possible enhancements. Thank you for bringing this to our attention.
by A verified traveler from Lakeville
Posted 9 Dec 2024
They need to get better pillows for the rooms. The pillows that were there were the worst ever.
We will not be back again.
Comment from Hotel Management
11 Dec 2024 by Manager, Hotel Management
Hello Lisa, We appreciate your feedback regarding the pillows in the rooms. We are sorry to hear that your experience did not meet your expectations. Guest comfort is important to us, and we will share your comments with the relevant team for their review and improvement.
by A verified traveler
Posted 29 Nov 2024
Excellent!!
Nice place to stay.
Comment from Hotel Management
1 Dec 2024 by Manager, Hotel Management
Hello THU,We are delighted to hear that you enjoyed your stay with us. Your positive feedback is truly appreciated, and we hope to welcome you back in the future for another enjoyable experience.
by A verified traveler
Posted 28 Nov 2024
The price was okay but once we got there, you could see why. You get what you pay for I guess. Staff was nice & helpful when they could be. Breakfast was VERY basic but at least they offered it. Don't know if we would go back but all in all, 2.5 to 3 stars at most.
Comment from Hotel Management
30 Nov 2024 by Manager, Hotel Management
Hello Jeannette,Thank you for sharing your thoughts on your recent stay with us. We appreciate your feedback on our pricing, staff friendliness, and breakfast offerings. We aim to provide a comfortable experience for all our guests and are sorry to hear we fell short of your expectations. Your comments will be shared with the team for further review and improvement.
by A verified traveler
Posted 25 Nov 2024
Heaters were noisy. Rooms too hot.
Comment from Hotel Management
29 Nov 2024 by Manager, Hotel Management
Hello Linda,We value your feedback regarding the noisy heaters and room temperature. Our team will look into these concerns to ensure a more pleasant stay for future guests. Thank you for bringing this to our attention.
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello francilia,We're thrilled to hear you had a great stay with us! We hope to welcome you back soon for another wonderful experience.
by A verified traveler
Posted 18 Nov 2024
Dirty is the key word.
Comment from Hotel Management
20 Nov 2024 by Manager, Hotel Management
Hello Felicita, We appreciate your feedback and apologize if your experience did not meet expectations. We strive to maintain high cleanliness standards. Please feel free to reach out to our management team to discuss your concerns in more detail.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Manager, Hotel Management
Hello Wyatt,We're thrilled to hear that you had a fantastic stay at our hotel! We hope to welcome you back soon for another wonderful experience.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Todd,We're sorry to hear that your experience didn't meet your expectations. Please don't hesitate to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address any issues you encountered.
