Ratings based on 37 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
Loved having a sofa in the room. Somewhere to sit and relax and read.
Comment from Hotel Management
9 Nov 2024 by Kim, Hotel Management
Hi Brendon,Thank you for staying with us, and thanks for the review.Lynette and Kim
by A verified traveler
Posted 23 Aug 2024
I enjoyed the slightly different feel it had compared to most motel type accommodation.
Comment from Hotel Management
24 Sep 2024 by Kim, Hotel Management
Thank you for comment. Happy you enjoyed your stay with us.
by A verified traveler
Posted 20 Mar 2024 on Lastminute
I was visiting Highlands, and Falcon's Nest is ideally located and had everything I needed.
Comment from Hotel Management
20 Mar 2024 by Lynette , Hotel Management
Thank you PeterSo pleased you enjoyed your stay with us
by A verified traveler
Posted 16 Mar 2024
Very close to the biking trails
Comment from Hotel Management
16 Mar 2024 by Kim, Hotel Management
Thanks for staying with us.
by A verified traveler
Posted 14 Mar 2024 on Hotels
Comment from Hotel Management
15 Mar 2024 by Net, Hotel Management
Thanks
by A verified traveler
Posted 7 Mar 2024 on Wotif
Didn’t stay there
Comment from Hotel Management
12 Mar 2024 by Kim, Hotel Management
Hi Craig,ThanksKIm
by A verified traveler
Posted 28 Feb 2024
Was a different experience from campground. Lovely huge dining, sitting room.
Comment from Hotel Management
28 Feb 2024 by Kim, Hotel Management
Thank you for staying with us, it was lovely to meet you.
by A verified traveler
Posted 21 Feb 2024
It is NOT a hotel and should not be advertised as such. It may be a hostel. The room does not have any windows and is claustrophobic and very stuffy. The linen was also smelly. There were no towels in the room or the shared bathroom and none were offered at checkin. I had to go down to find the manager to get towels which were smelly. There are NO toiletries supplied, so bring your own or better stay elsewhere.
Comment from Hotel Management
21 Feb 2024 by Netmay OWNER, Hotel Management
Well This is a big surprise to receive a review like this when 95% of our guests rate us very clean and great place to stay???We are not a hotel and if Expedia state we are then they have changed our category and if we were a hotel our prices would be twice as much.I would suggest you read WEB sites prior to booking as our site states towels are supplied at an extra cost. (Some guests have been known to taking them on departure) Soap dispensers are in each bathroom and all our linen is sent to a professional Laundry in town everyday to be washed and ironed. All towels are also so not sure how you can state they were smelly?? We can supply toiletries also if requested but our price is a lot lower than our counterparts so that people do not pay twice as much to stay with us.You obviously booked the lowest price to get a bargin deal. And expected all the trimmings that one gets at a 5 star hotel.I suggest you dig deeper into your pocket and get the gorse out next time, Pay for the top deal to get what you want MATEAs for rooms being stuffy that again is an understatement as the skylights open for air and at this time of the year it is hot in any place one stays and I personally have stayed in big high rise hotels with no windows At least you had a skylight to look out and there was a fan in your room for air circulation. I find your review very untrue and obviously you have plenty of time on your hands to sit and complain over a trivial bit of overexaggerated bull that could have been sorted if you had pointed it out on site so we could have seen for ourselves if anything you stated was true.
by A verified traveler
Posted 14 Feb 2024
Shared kitchen area and others were extremely noisy late and very early in the morning.
Comment from Hotel Management
16 Feb 2024 by Netmay, Hotel Management
So sorry you had noise We do have a manager on site so not sure why you could not have reported the noise after 10pm?? After all some people do get a little bit talkative at times and if you read our profile the Ensuite has a kitchenette and a communal cooking kitchen. Maybe next time dig deeper into your pocket and pay more for a private motel.Thankyou for your commentRegards
by A verified traveler
Posted 11 Feb 2024
Good stay for one night
Comment from Hotel Management
16 Feb 2024 by Netmay, Hotel Management
Thankyou for your comment
