Ratings based on 326 Verified Reviews

4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 17 Nov 2024
Friendly staff
5 out of 5
by A verified traveler

Posted 13 Nov 2024
Really enjoyed staying here if I’m in this area again I will definitely try to book another room
5 out of 5
by A verified traveler

Posted 12 Nov 2024
The hotel is a lovely old building, with a very comfortable atmosphere. The staff very friendly and helpful. A relaxing stay.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Oct 2024
5 out of 5
by A verified traveler

Posted 17 Oct 2024
I can’t rate this place highly enough! The desk staff were amazing. Friendly, helpful and flipping hard working. The room was clean and comfortable, bar food was lovely and the bar was cosy and welcoming. I’ve definitely found my base for when I’m Working in Norfolk and look forward to returning soon.
3 out of 5
by A verified traveler

Posted 8 Oct 2024
Because we booked on experia it didn't give an option for disabled room and breakfast included so we ended up paying extra for the disabled room and breakfast also the lady who checked us in was polite but made the assumption by lloking at us that we were capable of getting upstairs which was not the fact although we look well we also have ailments that require a lot of help
2 out of 5
by A verified traveler

Posted 29 Sep 2024
I thought i had booked a family room on expedia but turned out to be just a small double. View from the room was a roof and another bedroom window that looked straight into our room so had to keep the curtains draw when changing. Our room was right above the disco so couldn't sleep due to noise. Dawn on reception was helpful and allowed us to check in early though.
5 out of 5
by A verified traveler

Posted 20 Sep 2024
Really good relaxing place to stay at with very nice people.
3 out of 5
by A verified traveler

Posted 18 Sep 2024
The hotel stands in a lovely location with easy parking and a stones throw from the unmanned railway station. Our room was clean overall and a reasonable size with a massive shower that was amazing....except for the mouldy bath mat to stand on! Also the towels were well worn and grey. Our pillows werd hard and the duvet although clean had passed its sell buy date. We ate in the restaurant both evenings although we found it expensive for what size portions you were given, however the breakfast was generous. All the staff were courteous and polite particularly Wendy who always had a smile on her face. Overall our stay was ok but their linen and bedding seriously needs replacing.
5 out of 5
by A verified traveler

Posted 8 Sep 2024
We enjoyed the friendly, helpful and inobstrusive service.