Ratings based on 243 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
We had to wait a long time to get checked in because no one was at the front desk. We were told it was because they were heling get a TV wouking in a room. Then, the TV wasn't working in my room either . The room was clean but there was some substance on the wall in the shower.
Comment from Hotel Management
4 Nov 2024 by General Manager, Hotel Management
We apologize for the inconveniences you encountered during your stay. Thank you for sharing your experience with us. We use guest feedback to determine where we fall short and where we are thriving. We strive daily to improve, your feedback helps us do so. Please be assured we will do everything in our power to prevent these inconveniences from occurring in the future. Again, we do apologize for not meeting your expectations during your stay, we hope you will give us another chance in the future.
by A verified traveler
Posted 15 Oct 2024
Don’t understand why 2 star. Should be at least 4or 5
Comment from Hotel Management
15 Oct 2024 by General Manager, Hotel Management
Thank you for taking the time out of your day to share your opinion. We appreciate your kind feedback! We strive to do our best and get those stars up! We are happy to read we met your expectations! We look forward to seeing you next time!
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
15 Oct 2024 by General Manager, Hotel Management
Thank you very much for your 5/5 rating!
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
7 Oct 2024 by General Manager, Hotel Management
Thank you for taking the time out of your day to share your feedback with us! Also, thank you for the 5 out of 5 rating! We hope to see you again next time you plan to stay in Crockett, Texas!
by A verified traveler
Posted 29 Sep 2024
Overall the stay was good. Breakfast was average but good.
Comment from Hotel Management
3 Oct 2024 by General Manager, Hotel Management
Thank you for taking the time out of your day to share your experience with us! We look forward to seeing you next time.
by A verified traveler
Posted 27 Sep 2024
Exelente
Comment from Hotel Management
3 Oct 2024 by General Manager, Hotel Management
Gracias
by A verified traveler
Posted 12 Sep 2024
Easily accessible.
Comment from Hotel Management
12 Sep 2024 by General Manager, Hotel Management
Thank you for sharing your feedback with us! We are happy to read we met your expectations! We hope to see you next time you stay in Crockett, Texas!
by A verified traveler from Diamond Bar
Posted 3 Jul 2024
Clean and polite.
Comment from Hotel Management
4 Jul 2024 by General Manager , Hotel Management
Thank you for sharing your experience with us! We look forward to seeing you next time you stay in Crockett, Texas!
by A verified traveler
Posted 28 May 2024
We stayed one night. Staff friendly. Room was clean.
Comment from Hotel Management
7 Jun 2024 by General Manager , Hotel Management
Thank you for your feedback and completing this review! We are delighted to see you enjoyed your stay with us. We hope to see you again in the near future.
by A verified traveler
Posted 21 May 2024
Do to construction and remodeling stay wasn't as nice.
Comment from Hotel Management
7 Jun 2024 by General Manager , Hotel Management
Thank you for taking the time out of your day to complete this survey. I see this survey was from a stay two months prior to this review being posted. We apologize for the inconvenience our complete remodel caused you. We are currently wrapping up our renovation at this time. We strive daily to improve where we fall short, our remodel is to improve our guests experiences. Again, we apologize for not meeting your expectations during your stay at our facility.
