Ratings based on 817 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Francesca , Hotel Management
Dear Lowri,Thank you for your 5* review. We are so pleased you enjoyed your stay and hope to be able to welcome you back soon!Best wishes,
by A verified traveler
Posted 8 Nov 2024
Beautiful place
Comment from Hotel Management
12 Nov 2024 by Francesca, Hotel Management
Dear Lorraine,Thank you for reviewing your recent stay with us. We are so pleased you enjoyed it and hope to be able to welcome you back again in the future!Best wishes,
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Francesca , Hotel Management
Dear Lilly,Thank you for taking the time to leave us a review and we are very sorry that you did not have the best experience. We would welcome any further detail you are able to provide on why we did not measure up to our usual standard.Best wishes,
by A verified traveler
Posted 13 Oct 2024
Beautiful location, all good including the service
Comment from Hotel Management
14 Oct 2024 by Francesca , Hotel Management
Dear Paul,Thank you for reviewing your stay. We are so pleased you enjoyed it and especially found the service good. We hope to welcome you back again soon!Best wishes,
by A verified traveler
Posted 6 Oct 2024
I Would stay again. It was very lovely in there. Staff friendly. I will recommend it to my friends and family.
Comment from Hotel Management
8 Oct 2024 by Francesca , Hotel Management
Dear Leonard,Thank you for your review, we are so pleased you enjoyed your stay and that our team looked after you well. We hope you will visit us again soon!Best wishes,
by A verified traveler
Posted 5 Oct 2024
We had a great stay at Crewe Hall the pool and breakfast were great
Comment from Hotel Management
8 Oct 2024 by Francesca , Hotel Management
Dear Michael,Thank you for your review. We are pleased you enjoyed your stay and especially that you enjoyed using our pool and breakfast! We hope to be able to welcome you to Crewe Hall again in the future.Best wishes,
by A verified traveler
Crewe Hall delight
Posted 22 Aug 2024 on HotelsGreat location with lovely pool and sauna
Food at Brasserie also excellent
Comment from Hotel Management
27 Aug 2024 by Francesca , Hotel Management
Dear Steven,Thank you for reviewing your stay with us. We are pleased you enjoy your stay and our pool and gym facilities! We hope you will visit us again soon.
by A verified traveler
Posted 20 Aug 2024
Lovely building
Comment from Hotel Management
27 Aug 2024 by Francesca , Hotel Management
Dear Chris,Thank you for reviewing you stay with us. We are so pleased it was a good one! We hope to be able to welcome you back soon.Best wishes,
by A verified traveler
Lovely stay
Posted 20 Aug 2024 on HotelsStaff were helpful and welcoming. Room was clean and bed was very comfy. Breakfast was delicious. Spa and gym were well equipped.
Comment from Hotel Management
27 Aug 2024 by Francesca , Hotel Management
Hi Andrew,Thank you for reviewing your stay with us, we are so pleased that you enjoyed it! We hope that we can welcome you back to Crewe Hall soon.Best wishes,
by A verified traveler
Ok but not the best for families...
Posted 18 Aug 2024 on HotelsIt was fine but not exceptional.
Pool restrictions for children guests are unfair.
Comment from Hotel Management
20 Aug 2024 by Frankie, Hotel Management
Dear Mark,Thank you for taking the time to review your recent stay with us, I am sorry that you felt our pool restrictions were unfair.We have two dedicated children's swim times every day, 9.30-11.30am and then 3.30 - 6.30pm. During the other times we do ask that the pool is adults only to keep a balance for our spa guests and also our gym members. I'm very sorry if these times did not suit your schedule, we do our best to ensure everyone is able to enjoy our pool facilities.Best wishes,
