Ratings based on 970 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
15 mins from the airport
by A verified traveler from Oakville
Posted 17 Nov 2024
The hotel itself is fine, but it's not the London Gatwick holiday Inn. So be advised you'll need to take a cab or Uber to the airport about £25 each way, not very convenient.
Comment from Hotel Management
18 Nov 2024 by Holiday Inn Gatwick Worth, Hotel Management
Dear Paul, Thank you for sharing your feedback. We’re glad to hear that you found the hotel itself to your satisfaction. However, we’re sorry to learn that the location wasn’t as convenient for your needs regarding airport access.While we’re not directly at London Gatwick, we do understand the importance of a seamless journey to the airport. We recommend checking with our reception team during your next stay for advice on transportation options, as there may be shuttle services or alternative arrangements available to make the trip more cost-effective and convenient.We hope to have the opportunity to welcome you back and provide an improved experience in the future.Warm regards,Holiday Inn Gatwick Worth
by A verified traveler
Posted 16 Nov 2024
Great hotel, room was fab
Comment from Hotel Management
18 Nov 2024 by Holiday Inn Gatwick Worth , Hotel Management
Dear Michelle, Thank you for your feedback. We appreciate your honest review and will be sure to share your comments with our team. Your insights help us identify areas where we can improve and better assist our guests.If there’s anything else you’d like to share or if we can assist you further, please don’t hesitate to reach out. We hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Holiday Inn Gatwick Worth , Hotel Management
Dear Jackie, Thank you for your simple yet wonderful feedback! We’re delighted to hear that everything was to your satisfaction during your stay. Kind regards,
by A verified traveler
Posted 14 Nov 2024
Nice building and rooms. Parking was easy once i realised you just drive thogh the barriers and log the car at the desk.
Comment from Hotel Management
18 Nov 2024 by Holiday Inn Gatwick Worth , Hotel Management
Dear Alexis, Thank you for your feedback! We’re glad to hear that you enjoyed the building and rooms during your stay. We also appreciate you highlighting the parking process—sometimes it’s the little things that make all the difference, and we’re happy to hear it was smooth once you figured it out.
by A verified traveler
Posted 12 Nov 2024
good
Comment from Hotel Management
12 Nov 2024 by Holiday Inn Gatwick Worth, Hotel Management
Dear Jas Preet,Thank you so much for your wonderful review! We hope to welcome you back again soon.Kind regards,Holiday Inn Gatwick Worth
by A verified traveler
Posted 8 Nov 2024
The hotel was nice and the staffs were friendly
Comment from Hotel Management
12 Nov 2024 by Holiday Inn Gatwick Worth , Hotel Management
Dear Faith,Thank you so much for your review! We are so glad you found the hotel nice and our staff friendly. Kind regards,Holiday Inn Gatwick Worth
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Holiday Inn Gatwick Worth , Hotel Management
Dear Amanda, Thank you so much for your feedback. We hope to welcome you back again soon.Kind regards,Holiday Inn Gatwick Worth
by A verified traveler from Port Of Spain
Posted 28 Oct 2024
Horrible food
Comment from Hotel Management
5 Nov 2024 by Holiday Inn Gatwick Worth , Hotel Management
Dear Joseph, Thank you for your wonderful review! We hope to welcome you back again soon! Kind regards, Holiday Inn Gatwick Worth
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
5 Nov 2024 by Holiday Inn Gatwick Worth , Hotel Management
Dear Steve, Thank you for your review! We hope to welcome you back again soon! Kind regards,Holiday Inn Gatwick Worth
