Heritage Inn Hotel & Convention Centre Cranbrook

2.5 star property
Pet-friendly hotel with free parking connected to the convention center in Cranbrook

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Inn Hotel & Convention Centre Cranbrook

Desk, blackout drapes, iron/ironing board, free WiFi
Front of property
Indoor pool
Lounge
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Parking included
  • Restaurant
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Bar
    Bar
The price is P4,177
P4,845 total
includes taxes & fees
Dec 8 - Dec 9

Room options

Available filters for rooms
Showing 4 of 4 rooms

Premier Room, 1 Queen Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds (Pet Friendly)

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Coffee/tea maker
Cable channels
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Coffee/tea maker
Cable channels
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Coffee/tea maker
Cable channels
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
803 Cranbrook Street North, Cranbrook, BC, V1C 3S2

What's nearby

  • Tamarack Centre - 10 min walk - 0.9 km
  • Cranbrook History Centre - 18 min walk - 1.6 km
  • Wildstone Golf Course - 5 min drive - 4.3 km
  • St. Eugene Golf Course - 7 min drive - 5.6 km
  • Casino of the Rockies - 10 min drive - 8.4 km

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 18 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Fenwick & Baker - ‬12 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪A&W Restaurant - ‬9 min walk

About this property

Heritage Inn Hotel & Convention Centre Cranbrook

Hotel near Tamarack Centre
Located close to Cranbrook History Centre and Cranbrook Golf and Country Club, Heritage Inn Hotel & Convention Centre Cranbrook provides a coffee shop/cafe, a bar, and a gym. For some rest and relaxation, visit the spa tub. The on-site restaurant, Skylight Cafe, features kids' meals and breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a conference center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and a banquet hall
  • Luggage storage, wedding services, and a 24-hour front desk
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 100 rooms include comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Skylight Cafe

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • In a provincial park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 0 to 1000000 per person
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property does not have elevators
Pool access available from 7 AM to 10 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Cranbrook Heritage Inn
Heritage Cranbrook
Heritage Inn
Heritage Inn Cranbrook
Heritage Hotel Cranbrook
Heritage Inn Hotel Cranbrook
Heritage Inn Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Cranbrook
Heritage Inn Hotel & Convention Centre Cranbrook Hotel Cranbrook

Frequently asked questions

Does Heritage Inn Hotel & Convention Centre Cranbrook have a pool?

Yes, this property has an indoor pool. Pool access is from 7 AM–10 PM.

How much does it cost to stay at Heritage Inn Hotel & Convention Centre Cranbrook?

As of Nov 22, 2024, prices found for a 1-night stay for 2 adults at Heritage Inn Hotel & Convention Centre Cranbrook on Dec 8, 2024 start from P 4,176.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heritage Inn Hotel & Convention Centre Cranbrook pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Heritage Inn Hotel & Convention Centre Cranbrook?

Self parking is free at this property.

What time is check-in at Heritage Inn Hotel & Convention Centre Cranbrook?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Heritage Inn Hotel & Convention Centre Cranbrook?

Check-out is at 11 AM.

Where is Heritage Inn Hotel & Convention Centre Cranbrook located?

Situated on the Strip, this hotel is within 1 mi (2 km) of Tamarack Centre and Cranbrook History Centre. Cranbrook Golf and Country Club and Wildstone Golf Course are also within 3 mi (5 km).

Heritage Inn Hotel & Convention Centre Cranbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 279 out of 1010 reviews" "
Rating 8 - Good. 427 out of 1010 reviews" "
Rating 6 - Okay. 196 out of 1010 reviews" "
Rating 4 - Poor. 70 out of 1010 reviews" "
Rating 2 - Terrible. 38 out of 1010 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shelley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here before and comeback because it is super clean. It would have been excellent in all categories except hot tub was not working this time.
Stayed 3 nights in Nov 2024

8/10 Good

JOHN

Traveled with group
Liked: Cleanliness, staff & service
Great staff! Would be nice to have bar open more often..
Stayed 3 nights in Nov 2024

6/10 Okay

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
The room was okay for cleanliness. But needs new beds, both beds have the person falling into the center, when you lie down.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this location were so lovely, helpful and kind! The hotel itself is a bit older and outdated, but it’s clean and well maintained. The gym was great and parking was handy. It was a fine night!
Stayed 1 night in Nov 2024

10/10 Excellent

carmen

Liked: Amenities, property conditions & facilities
Great price
Stayed 2 nights in Aug 2024

8/10 Good

monica

Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice stay, thank you
Stayed 2 nights in Nov 2024

6/10 Okay

Bryan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Building is older, but staff is friendly and place is clean
Stayed 4 nights in Nov 2024

6/10 Okay

Gillian

Stayed 1 night in Oct 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

clay, elkford

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Good value for price.
Stayed 1 night in Nov 2024

6/10 Okay

Reg

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Breakfast did not start until 7 which is to late
Stayed 1 night in Nov 2024

10/10 Excellent

Merly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and comfortable. Enjoyed the pool.
Stayed 1 night in Oct 2024

8/10 Good

Petrine

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfortable so we had a good nights sleep. Staff were nice and accommodating. The complimentary breakfast is a real hot breakfast! The bathroom in our room could use an update so the hair dryer would work and the toilet didn't overflow. But staff took care of these things immediately. So, all in all a good stay.
Stayed 2 nights in Nov 2024

4/10 Poor

Miranda

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hottub was not filled. No towels in the pool area. Vending machines out of order. Overall felt very outdated and in a state of disrepair. Bed and bathroom were clean, but limited toiletries
Stayed 2 nights in Oct 2024

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, and the included breakfast is not your ordinary fare, truly exceptional. The rooms are well furnished, spacious and comfortable.
Stayed 2 nights in Oct 2024

6/10 Okay

Darcy

Traveled with partner
Liked: Cleanliness, staff & service
Clean but dated. Found the lighting overall rather dark Needs an update.
Stayed 1 night in Oct 2024

8/10 Good

monica

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay! Bed was comfy and my room was clean and quiet. Thank you.
Stayed 1 night in Oct 2024

8/10 Good

Jan

Traveled with group
Liked: Cleanliness, property conditions & facilities
This is a challenging place for anyone with mobility issues. I asked for a room on the main floor to avoid stairs. I phoned ahead to make sure. I was told they had everything prepared for me. On arrival I found stairs in all directions. She jokingly responded with,”It’s just a few steps, not stairs.” Very difficult.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon, Melville

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
I felt sorry for the front desk employee. The hotel ice maker, pop machine and hot tub were not working. And he did not know how to do my Expedia account. He charged me a higher rate. It was his first day and he had no help. Our rooms were great
Stayed 1 night in Oct 2024

8/10 Good

Waldon

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay over night
Stayed 1 night in Oct 2024

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always friendly staff and good location
Stayed 2 nights in Oct 2024

8/10 Good

Barry

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Had eye surgery going on so needed EARLY check in and LATE check out! They were most obliging
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024