Ratings based on 932 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jan 2025
Didn’t felt safe
Comment from Hotel Management
16 Jan 2025 by Hampton Inn & Suites by Hilton Craig Management, Hotel Management
Dear Shankar,We’re truly sorry to hear that you didn’t feel safe during your stay. Your safety and comfort are our top priorities, and we take concerns like this seriously. We will review the matter to ensure that all measures are in place to provide a secure environment for our guests. If you have any specific details or concerns, please feel free to reach out to us directly so we can address them. We sincerely hope to have the opportunity to make things right and provide you with a better experience in the future.Sincerely,Hampton Inn & Suites by Hilton Craig Management
by A verified traveler
Posted 7 Jan 2025
I had a wonderful stay at the Hampton Inn in Craig, CO! The staff were incredibly welcoming and attentive, making me feel right at home. My room was spotless, comfortable, and well-equipped with everything I needed for a relaxing stay. The complimentary breakfast was delicious, with plenty of variety to suit all tastes.
Comment from Hotel Management
9 Jan 2025 by Hampton Inn & Suites by Hilton Craig Management, Hotel Management
Dear Chris,Thank you for your wonderful feedback! We’re so glad to hear that you had a fantastic stay at the Hampton Inn in Craig, CO. It's great to know that our staff made you feel welcomed and at home, and that your room was comfortable and well-equipped. We’re also thrilled that you enjoyed the complimentary breakfast and found it to have plenty of variety. Your satisfaction means a lot to us, and we hope to welcome you back for another great experience in the future! Safe travels!Thank You,Hampton Inn & Suites by Hilton Craig Management
by A verified traveler
Posted 7 Jan 2025
Clean hotel with good breakfast in the morning
Comment from Hotel Management
9 Jan 2025 by Hampton Inn & Suites by Hilton Craig Management, Hotel Management
Dear Nicklas,Thank you for your kind feedback! We’re thrilled to hear that you found the hotel clean and enjoyed the breakfast. We strive to provide a welcoming and comfortable environment for all of our guests, and it’s great to know we met your expectations. We appreciate you taking the time to share your experience, and we look forward to welcoming you back for another pleasant stay in the future!Thank You,Hampton Inn & Suites by Hilton Craig Management
by A verified traveler
Posted 23 Dec 2024
The room was very comfortable and a wonderful breakfast!
Comment from Hotel Management
26 Dec 2024 by Hampton Inn & Suites by Hilton Craig Management, Hotel Management
Dear Rhonda,Thank you for your kind words! We're so glad to hear that you found the room comfortable and enjoyed the wonderful breakfast. We strive to provide a relaxing and enjoyable experience for all our guests, and we're happy we met your expectations. We look forward to welcoming you back for another great stay!Thank You,Hampton Inn & Suites by Hilton Craig Management
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Hampton Inn & Suites by Hilton Craig Management, Hotel Management
Dear Bruce,Thank you for a Perfect Score Rating on your stay at Hampton Inn & Suites by Hilton Craig. We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated. We would love to host you again for your next visit.Best regards,Hampton Inn & Suites by Hilton Craig Management
by A verified traveler from Colorado Springs
Posted 6 Nov 2024
Great room in a great location. Very quiet and clean and staff was excellent. Breakfast was decent. I would stay again.
Comment from Hotel Management
8 Nov 2024 by Hampton Inn & Suites by Hilton Craig Management, Hotel Management
Dear Steven,Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed your room, the quiet and clean atmosphere, and the excellent service from our staff. It’s great to know that our location suited your needs and that the breakfast met your expectations. We truly appreciate your kind words and would be more than happy to welcome you back on your next visit. Thank you for choosing us, and we look forward to hosting you again soon!Thank You,Hampton Inn & Suites by Hilton Craig Management
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Hampton Inn & Suites by Hilton Craig Management, Hotel Management
Dear Shannon,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Hampton Inn & Suites by Hilton Craig. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Hampton Inn & Suites by Hilton Craig hotel soon!Thank You,Hampton Inn & Suites by Hilton Craig Management
by A verified traveler
Posted 30 Oct 2024
N.A
Comment from Hotel Management
5 Nov 2024 by Hampton Inn & Suites by Hilton Craig Management, Hotel Management
Dear Sandra,Thank You for your review and for choosing our hotel. We are happy you enjoyed your stay, and We look forward to having you back as a guest.Thank You,Hampton Inn & Suites by Hilton Craig Management
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Hampton Inn & Suites by Hilton Craig Management, Hotel Management
Dear Becky,We are sorry to hear that you didn't enjoy your time during your stay with us in Hampton Inn & Suites by Hilton Craig. We aim to deliver 100% guest satisfaction, but it's apparent in your case that we fell short. Please accept my sincere apologies that we did not exceed your expectations. I wish you would have alerted our staff about the issues you experienced. They would have gladly looked into it and resolved it. We hope you give us another chance to earn your loyalty.Sincerely,Hampton Inn & Suites by Hilton Craig Management
by A verified traveler from Edwards
Posted 14 Oct 2024
Great 1/2 way stop on the way to Utah. Room was clean, bed was good, plenty of parking for our truck and trailer and free breakfast. Also great that out was pet friendly.
Comment from Hotel Management
15 Oct 2024 by Hampton Inn & Suites by Hilton Craig Management, Hotel Management
Dear Greg,Thank you for your wonderful feedback! We're delighted to hear that you found us to be a convenient halfway stop on your journey to Utah. It's great to know that you enjoyed the clean room, comfortable bed, and ample parking for your truck and trailer. We're also glad you appreciated our pet-friendly policy and complimentary breakfast. We hope to see you again on your next trip!Thank You,Hampton Inn & Suites by Hilton Craig Management
