Occidental Cozumel - All Inclusive

4.0 star property
Dive into tranquility by day and let loose by night. Savor moments of bliss between meals at any of seven restaurants.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Occidental Cozumel - All Inclusive

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Dock
Private beach, sun loungers, beach towels, beach massages
Terrace/patio
Nightclub

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast included
  • 24/7 front desk
The price is P16,404
P20,075 total
includes taxes & fees
Feb 15 - Feb 16

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Room (Concierge)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room (Romance)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bathtub and shower
Eco-friendly toiletries
  • 41 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Royal Level Luxury

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room (Deluxe)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bathtub and shower
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Map
Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, QROO, 77600

What's nearby

  • San Francisco Beach - 11 min walk
  • Nachi Cocom Beach Club & Water Sport Center - 15 min walk
  • Mr. Sancho's Beach Club - 2 min drive
  • Playa Mia Grand Beach and Water Park - 2 min drive
  • Paradise Beach - 2 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 26 min drive

Restaurants

  • ‪Mr. Sanchos - ‬2 min drive
  • ‪Playa Uvas - ‬14 min drive
  • ‪Topaz Restaurant - ‬9 min walk
  • ‪Occidental Grand Beach - ‬8 min walk
  • ‪Manatees Swim Up Bar - ‬5 min drive

About this property

Occidental Cozumel - All Inclusive

Upscale all-inclusive property on the waterfront
Take advantage of free full breakfast, a nightclub, and a beach bar at Occidental Cozumel - All Inclusive. With a private beach, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Indulge in a sports massage, a body scrub, and a body wrap at the onsite spa. Be sure to enjoy a meal at any of the 7 on-site restaurants. Enjoy the gym, as well as activities like boat tours and kayaking. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.
Other perks include:
  • 3 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • 2 outdoor tennis courts, a billiards/pool table, and motorized watercraft on site
  • ATM/banking services, concierge services, and a vegetable garden
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 247 rooms offer comforts such as air conditioning and free stocked minibars, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and separate tubs/showers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Spa tub

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,392 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Property is also known as

Cozumel Grand Occidental
Occidental Grand Cozumel
Occidental Grand Cozumel All Inclusive
Grand Cozumel
Grand Occidental Cozumel
Occidental Cozumel
Occidental Grand Cozumel Hotel Cozumel
Occidental Grand Hotel Cozumel
Occidental Grand Cozumel Resort All Inclusive
Occidental Grand Resort All Inclusive
Occidental Cozumel Resort
Occidental Resort
Occidental Grand Cozumel Hotel
Occidental Cozumel All Inclusive
Occidental Cozumel All Inclusive All-inclusive property
Occintal Cozumel Inclusive
Occidental Cozumel - All Inclusive Cozumel
Occidental Cozumel - All Inclusive All-inclusive property

Frequently asked questions

Does Occidental Cozumel - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Occidental Cozumel - All Inclusive?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at Occidental Cozumel - All Inclusive on Feb 15, 2025 start from P 16,404.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Occidental Cozumel - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Occidental Cozumel - All Inclusive?

Self parking is free at this property.

What time is check-in at Occidental Cozumel - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Occidental Cozumel - All Inclusive?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at Occidental Cozumel - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Occidental Cozumel - All Inclusive located?

Located in Cozumel, this beachfront property is in a national park and within a 15-minute walk of Arrecifes de Cozumel National Park and San Francisco Beach. Paradise Beach and Nachi Cocom Beach Club & Water Sport Center are also within 1 mi (2 km).

Occidental Cozumel - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 339 out of 1004 reviews" "
Rating 8 - Good. 290 out of 1004 reviews" "
Rating 6 - Okay. 190 out of 1004 reviews" "
Rating 4 - Poor. 100 out of 1004 reviews" "
Rating 2 - Terrible. 85 out of 1004 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Alice J, Forest Park

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
They need refillable water stations for your water bottles. Shouldn’t be giving out plastic water bottles to everybody. Also had no balcony and it was really hard to dry my stuff. I am a scuba diver, so I had a lot of stuff to get dry!
Stayed 7 nights in Dec 2024

8/10 Good

Rollan

Traveled with partner
Liked: Cleanliness, staff & service
The bartender at the adult pool was fantastic!
Stayed 10 nights in Jan 2025

2/10 Terrible

Leticia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s for older crowd and not much entertainment
Stayed 5 nights in Jan 2025

8/10 Good

Christian Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

6/10 Okay

Thomas

Traveled with family
Very clean and well manicured and maintained. Quiet lay out too
Stayed 7 nights in Jan 2025

10/10 Excellent

Samuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely amazing! The service was excellent! I would highly recommend this resort. The beach areas are so peaceful and relaxing.
Stayed 2 nights in Jan 2025

10/10 Excellent

Roseann

Traveled with partner
Liked: Amenities
The resort is smack on the middle of the jungle. Lots of shade and beautiful vegetation. A lovely boardwalk going down to a beautiful beach / pool area. Plenta of sun, or shade
Stayed 14 nights in Dec 2024

6/10 Okay

Mira

Traveled with family
Liked: Cleanliness, staff & service
We appreciated the proximity to the beach, which was both clean and well-maintained. The abundance of wildlife around the property and in the ocean added a special touch to our experience. The food was decent, but we would have liked a greater variety of tropical fruits. Additionally, the à la carte restaurants lacked sufficient seating, filling up quickly and making it difficult to secure a reservation. Among them, only the beachfront restaurant had a pleasant ambiance, while the other two felt confined and lacked atmosphere. The New Year’s menu at the main buffet was thoughtfully curated and well-executed. As for the nightly entertainment, some evenings were excellent, while others fell short of expectations. On the downside, the noise from neighboring rooms, the floors above, and the music from the main plaza was disruptive. On our last day, the water supply was unexpectedly shut off for several hours, which was inconvenient. We also felt there weren’t enough water activities available on the property. Guests had to walk to the neighboring property to access kayaks and sailboats, which was disappointing.
Stayed 10 nights in Dec 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
The property and grounds were beautifully managed. Our room was clean and stocked daily with drinks, towels etc. a couple things we were disappointed about was when we arrived to check in we were immediately asked to take a quick tour of the facilities and asked to sign up for a free stay giveaway that was only for Americans. After a long travel day I was not interested but said yes just to get away from the pressure of the consierge due to being exhausted. Also having to book a dinner each day was a hassle as my husband waited in line for 30 minutes one morning and then while we were eating at the reservation restaurant other people were allowed to walk in to eat without a reservation. We paid for the all inclusive option to make meals stress free and this experience with having to reserve a spot daily was stressful. Although our stay wasn’t perfect I’d still recommend this vacation spot to my friends and family due to the easy access to the beach.
Stayed 4 nights in Dec 2024

2/10 Terrible

Zachary

Stayed 7 nights in Dec 2024

6/10 Okay

Nicholas

Stayed 3 nights in Dec 2024

10/10 Excellent

Gustavo

Stayed 7 nights in Nov 2024

8/10 Good

Cynthia, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Yury

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love their location, including the hotel park with friendly coati and iguanes, natural magroves, sandy beach with snorkeling for fishes, stingrays, sometimes stars (local Maldives); great service and good food. Visited and enjoyed second time in a year.
Stayed 10 nights in Dec 2024

10/10 Excellent

Jim

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Nadia did a wonderful job as wedding coordinator for our son and daughter-in-law’s wedding on the beach. Beautiful! Wonderful reception! Staff accommodated our every request. And Millie and Jesus are the perfect activity providers! The kids had a great time playing on the beach and in the pool. Perfect balance of fun and quiet times. And excellent nonstop food options! We will certainly be back soon!
Stayed 5 nights in Dec 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time here! We recently celebrated our destination wedding at this property, bringing 40 of our closest friends and family for an unforgettable experience. We stayed for 4-6 nights, and every moment was pure perfection. From the moment we arrived, we were blown away by the hospitality, service, and attention to detail. Our wedding coordinator, Nadia, was absolutely incredible. She made sure I felt comfortable, relaxed, and stress-free throughout the entire process. Her organizational skills and calming presence allowed us to truly enjoy every aspect of our wedding day. I can’t thank her enough for making our dream wedding a reality. The nightlife experience was just as memorable, thanks to Jose, the bartender at the club. He was SO FUN and brought such great energy every night. Our group looked forward to evenings at La Mision because of him. The poolside bartenders also deserve special mention—they served up great drinks - exceptional service and friendly personality - specifically, Santos. For those late-night cravings, the pizza was okay but the bartender there, was awesome and kept the good vibes going. The rooms were clean, comfortable, and well-maintained. Every staff member we encountered was hospitable, kind, and genuinely eager to make our stay special. It’s clear that customer service is a top priority here. The food at the buffet was average, but we quickly learned to make reservations at the steakhouse.

10/10 Excellent

Soledad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Theresa E.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place 4th time there
Stayed 6 nights in Nov 2024

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Exotic, beautiful, helpful and friendly staff!
Stayed 7 nights in Nov 2024

8/10 Good

Patrick Joseph

Traveled with family
Liked: Property conditions & facilities
The staff hospitality is wonderful!!!! The rooms were nice and very clean. We had a hot water issue that they tried to fix. The resort reopened the day we arrived and there were still buildings being renovated so it was a bit noisy. The grounds are unbelievably beautiful but the beach area is still being rebuilt. Food was okay, drinks were great! Again, the staff is beyond wonderful!
Stayed 3 nights in Nov 2024

10/10 Excellent

Yesenia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This all inclusive resort definitely met my expectations, and more. I traveled with my family and we all had a wonderful experience. We had a bit of a bumpy start because the power was going out in our room, but the staff was quick to move us to a different room. Everyone was very friendly and serviceable. The food was delicious and the drinks were on point. The activities and events were fun for the whole family and everyone had a great time. The sunsets were spectacular. I highly recommend this resort to families as well as for couples.
Stayed 6 nights in Nov 2024

4/10 Poor

Thomas A.

Traveled with partner
Disliked: Staff & service
First of all the Occidental was closed for repair, We were notified that we would be staying at the sister resort, Allegro. We had stayed at the Allegro before a few years back. The service was not what it used to be, We would ask for something such as wash cloths, diet Pepsi and be promised that someone would bring them out. Two days later we finally got them . Waiters gave us poor service, Some times we were not ask if we needed anything, like water or coffee.
Stayed 10 nights in Oct 2024

4/10 Poor

Decata

Disliked: Amenities
First of all the occidental was shut down for repairs they called Me and asked if I wanted to reschedule my vacation about three weeks before hand excuse me I made these reservations back in March and planned this trip around my whole life and they want me to change at the last minute or they would move me to the Allegra. Their sister motel supposed to be in a five star I would give it zero stars very little unless she was a scuba diver or that was about all you could do. The beach was very little. The food was very low quality except for one night also during each time you would eat lunch or supper in one of the places they had the raccoons would invade the café, they even got on our table and ate in our plate every day there was raccoons by the pool and the restaurant, digging trash out of the trashcan and running around very nasty. Who knows what diseases they carried. This will be one place. I will never go again.
Stayed 4 nights in Oct 2024

2/10 Terrible

Christopher

Stayed 4 nights in Sep 2024

2/10 Terrible

Tami Marie

Stayed 5 nights in Sep 2024