Ratings based on 15 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jan 2022
They did honor my reservation. A day before my arrival they called me to inform me that they had no rooms for me after everything was paid.
by A verified traveler
Posted 12 Jan 2021
Hermosa y pacifica propiedad donde puedes llevar tus perros a vacacionar contigo! Muy recomendable y muy lindo lugar!
Comment from Hotel Management
6 Feb 2021 by Capital O Nuestra Casa Sai, Hotel Management
Agradecemos tu visita y que te tomaras el tiempo de evaluarnos. Esperamos que pronto nos visites nuevamente.
by A verified traveler
A good option for a pleasant stay.
Posted 6 Nov 2020 on HotelsOverall our stay was good. It is good value for money. The rooms are pleasant and clean and the swimming pool is nice. You are a few minutes walk from the beach. There was confusion over the booking and the manager sorted it out quickly. The water is cold/luke warm most of the time but it did say that there were issues with that when we booked. The food is quite good, and the service friendly, if a bit slow (note there is no breakfast available until at least 9-10am). We loved pie de la cuesta and would consider staying here again if we return.
Comment from Hotel Management
10 Nov 2020 by Capital O Nuestra Casa Sai, Hotel Management
Agradecemos tu visita y que te tomaras el tiempo de evaluarnos, nos complace saber que disfrutaste de tu estancia con nosotros. Esperamos que pronto nos visites nuevamente.
by A verified traveler
They don’t know their own booking system!
Posted 4 Aug 2020 on HotelsThis place is VERY poorly - unprofessionally actually - managed, far from being in good & clean shape and with the pools in that condition you really miss the direct access to beach. Worst of all - the owner / manager (he didn’t seem to know which he is even himself) of the place both doesn’t know their own booking system and has little interest in wanting to help. - Much better places close by!
by A verified traveler
Posted 15 Nov 2021 on Hotels
Comment from Hotel Management
16 Nov 2021 by Nuestra Casa Sai By Rotamundos, Hotel Management
Estimado Huésped,
Agradecemos su evaluación; esperamos contar nuevamente con su visita.
by A verified traveler
Posted 14 Jun 2021 on Hotels
by A verified traveler
Posted 22 Feb 2021
Excelente y muy amable servicio siempre! Muy relajante y bonito lugar para descansar unos dias.
by A verified traveler from CDMX
Posted 13 Jan 2021
Esta demasiado descuidado y poco estético en las áreas comunes, sin llegar a exagerar algunas zonas parecen abandonadas y basurero. Mis mascotas se llenaron de garrapatas y se enfermaron a consecuencia. Hay excremento de ratón por todos lados de las habitaciones. Afortunadamente no encontramos chinches.
Comment from Hotel Management
6 Feb 2021 by Capital O Nuestra Casa Sai, Hotel Management
Agradecemos tu visita y que te tomaras el tiempo de evaluarnos.
by A verified traveler
Posted 28 Dec 2020
Comment from Hotel Management
6 Feb 2021 by Capital O Nuestra Casa Sai, Hotel Management
Agradecemos tu visita y que te tomaras el tiempo de evaluarnos. Esperamos que pronto nos visites nuevamente.
by A verified traveler
Muy agradable
Posted 21 Nov 2020 on HotelsLo disfrutamos mucho. El personal es muy amable y está a unos pasos del mar...
