Ratings based on 668 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Aug 2024
Our room was ready nice and early which was great ! Email sent prior to checking in made everything seamless as far as parking codes etc . Highly recommend
by A verified traveler
Posted 23 Jun 2024 on Hotels
Upon check in Andrea was rude and unwelcoming. Make sure you read your emails thoroughly as you check yourself in... no need for a receptionist.
The room was not like the photos, we were given bunk beds and a double. We booked twin beds, as this was an option. There were no photos of bunk beds when i booked.
I called reception to ask if there were any rooms with two double beds as this was the assumption on booking. and was told that was the only configuration. I said the photo's were misleading... i was cut off a number of times and then Andrea proceeded to tell me... the customer being right hasn't been a thing since the 1980's. At that point i realized there was no point asking questions as Andrea did not seem to give two hoots.
Please note if you book this online it is non refundable and the beds are beyond uncomfortable... I'd say they'd been picked up on hard rubbish day as the springs dig into your back. Probably the only positive feedback i can give is that the location was great.
by A verified traveler
Posted 20 May 2024 on Wotif
Just GREAT
by A verified traveler
Posted 19 May 2024
by A verified traveler
Posted 6 May 2024 on Wotif
room was very good
by A verified traveler
Posted 24 Apr 2024 on Wotif
A great place to stay so close to the water and shops. We’ll be back
by A verified traveler
Posted 21 Apr 2024
Ok . Instructions to check in very poor.
by A verified traveler
Posted 21 Apr 2024 on Wotif
Convenient to town centre
by A verified traveler
Posted 1 Apr 2024 on Wotif
Needs a renovation.
Apartments are looking tired.
Mattress was not comfortable.
by A verified traveler
Posted 26 Mar 2024 on Wotif
Great communication re access and parking, comfortable room and bed. Nicely presented and well located.
