Ratings based on 262 Verified Reviews

4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Taigum

Posted 21 Oct 2024
Pauline at the reception was very helpful. It was a nice surprise to have chocolate and water for us in the room.
5 out of 5
by A verified traveler from St Petersburg

Posted 9 Oct 2024
Fantastic staff and so close to the amazing Koala sanctuary and the Nobbies and the Penguins. Perfect location
Comment from Hotel Management
15 Oct 2024 by Pauline, Hotel Management
Thank you for taking the time to review our motel. We appreciate you doing so. Great to hear you had a wonderful experience Cheers
5 out of 5
by A verified traveler

Posted 1 Oct 2024
Nice and quiet lovely staff who gave every assistance and even let us feed the lorikeets. Walkable to town and local RSL one block away.
Comment from Hotel Management
15 Oct 2024 by Pauline, Hotel Management
It was an absolute pleasure having you Stephen we appreciate your fabulous feed back
4 out of 5
by A verified traveler

Posted 29 Sep 2024
Very clean, beds were comfortable, pillows nice and firm. Would stay here again, only issue was another guest must have had a dog with them as it would not stop barking in the middle of the night.
Comment from Hotel Management
30 Sep 2024 by Arthur Phillip management, Hotel Management
hi Daniel thanks for the nice review and we are glad you enjoyed your stay, as for the dog barking, we are not a pet friendly motel. it might of been a dog at the back of the property.
5 out of 5
by A verified traveler from Muang

Posted 20 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Pauline, Hotel Management
Thank you Weriya for taking time to review our motel after your recent stay. We appreciate you doing so Safe Travels
5 out of 5
by A verified traveler

Posted 19 Sep 2024
Enjoyed our stay. Loved the spa
Comment from Hotel Management
27 Sep 2024 by Pauline, Hotel Management
Wonderful to hear Jessica you not only enjoyed your stay & but took the opportunity to relax & unwind in your spa during your staySafe Travels
2 out of 5
by A verified traveler

Posted 1 Sep 2024
A
Comment from Hotel Management
12 Sep 2024 by Pauline, Hotel Management
Hi Graeme Was there an issue we need to be made aware of as a rating of a 2 is rare. If you could let us know so we can look at the issue & prevent it or repair or resolve the issue at hand. If we don't know about an issue we don't have an opportunity to rectify it. Please reach out & cal 5952 3788
4 out of 5
by A verified traveler

Posted 2 Aug 2024 on Wotif
Central position
Comment from Hotel Management
12 Sep 2024 by Pauline, Hotel Management
Thanks Derek we greatly appreciate your feedback
5 out of 5
by A verified traveler

Posted 26 Jul 2024
Comment from Hotel Management
12 Sep 2024 by Pauline, Hotel Management
Thanks Glen we greatly appreciate your feedback
5 out of 5
by A verified traveler

Posted 8 Jul 2024 on Hotels
Comment from Hotel Management
10 Jul 2024 by Pauline, Hotel Management
Thanks Laim Great to hear you enjoyed your stay, we appreciate your feedbackSafe Travels Hope to see you again sometime