Ratings based on 776 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 11 Nov 2024
It was nice property but safety is big concern. The room is directly accessible and the area is not quite safe.
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Aashitkumar,Thank you for sharing your feedback with us. We take all guest concerns seriously and will address this matter with the appropriate team for further review. The safety and security of our guests are of utmost importance to us.
by A verified traveler
Posted 3 Nov 2024
Clean and decent
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello chermeka,We appreciate your feedback and are glad to hear you found our hotel clean and decent. Our team works hard to ensure a pleasant stay for all our guests. If you have any further comments or suggestions, please feel free to reach out to us directly.
by A verified traveler
Posted 1 Nov 2024
The brightest part of the day was cycling in with Jasmine.
Comment from Hotel Management
3 Nov 2024 by Manager, Hotel Management
Hello Clive E Jr,Thank you for sharing your positive experience of cycling with Jasmine during your stay. We are delighted to hear that you enjoyed this activity. We appreciate your feedback and hope you have many more memorable experiences in the future.
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello Andrea, We're delighted to hear you had a stay with us. Your comfort is our priority, and we hope to welcome you back soon to further elevate your experience.
by A verified traveler
Posted 27 Oct 2024
We enjoyed our stay and will be back next year! :)
Comment from Hotel Management
29 Oct 2024 by Manager, Hotel Management
Hello Sudhanshu,We are delighted to hear that you had a pleasant stay with us! It would be our pleasure to welcome you back next year for another enjoyable experience. Thank you for choosing our hotel, and we look forward to hosting you again soon!
by A verified traveler
Posted 21 Oct 2024
Had some concerning issues prior customer checking out complaining they had to move three times because rooms had bed bugs.
Comment from Hotel Management
23 Oct 2024 by Manager, Hotel Management
Hello Belinda, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
by A verified traveler
Posted 20 Oct 2024
Shower would no work. Toilet paper holder not attached to the wall.
Comment from Hotel Management
21 Oct 2024 by Manager, Hotel Management
Hello Regina, We apologize for the inconvenience you experienced during your stay. Your feedback is valuable and will be shared with our maintenance team for further review. Thank you for bringing this to our attention.
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
20 Oct 2024 by Manager, Hotel Management
Hello Edgar,We're sorry to hear that your experience did not meet your expectations. Please reach out to us to discuss any concerns you may have had during your stay. We strive to provide the best service possible for all our guests.
by A verified traveler
Posted 13 Oct 2024
Room was horrible, to the point did not stay left and went elsewhere
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Hello Aaron, We apologize for the inconvenience during your stay and we appreciate your feedback. Please reach out to our management team to discuss your experience further and see how we can improve. Thank you for bringing this to our attention.
