Ratings based on 743 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Manager, Hotel Management
Hello Tameka, We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us directly with any feedback you'd like to share so we can address any concerns.
by A verified traveler
Posted 10 Sep 2024
Need to be more quieter, rooms need to be more cleaner and renovated, pest control for roaches, doors and walls and chairs holes, ...curtains and shower curtains need to be more cleaner..
Comment from Hotel Management
11 Sep 2024 by Manager, Hotel Management
Hello chermeka, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
by A verified traveler
Posted 1 Aug 2024
Actually, a little better than I expected. Clean, large bed.
No frills at all… but, it’s Super 8 (so, there were no frills expected).
Comment from Hotel Management
3 Aug 2024 by Manager, Hotel Management
Hello Donyetta,We are pleased to know that you found our accommodations to meet your expectations with a clean and comfortable bed during your stay. Should you wish for any additional amenities or services in the future, feel free to reach out to our management team for assistance.
by A verified traveler
Posted 30 Jul 2024
Comment from Hotel Management
3 Aug 2024 by Manager, Hotel Management
Hello Stephanie, We're sorry to hear that your stay didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have experienced. We value your feedback and would like the opportunity to address this further.
by A verified traveler
Posted 25 Jul 2024
Comment from Hotel Management
27 Jul 2024 by Manager, Hotel Management
Hello Betthy Kunabiebe,We're sorry to hear that your stay didn't meet your expectations. Your feedback is valuable to us, and we would appreciate the opportunity to address any concerns you may have. Please don't hesitate to reach out to us directly. We hope to welcome you back soon for an improved experience.
by A verified traveler
Posted 23 Jul 2024
Comment from Hotel Management
26 Jul 2024 by Manager, Hotel Management
Hello Amanda,We are pleased to hear that you had a wonderful experience at our hotel! Our team looks forward to welcoming you back soon for another fantastic stay.
by A verified traveler
Posted 22 Jul 2024
The property was very nice and clean. A better breakfast would have been nice and a more friendly receptionist.
Comment from Hotel Management
25 Jul 2024 by Manager, Hotel Management
Hello Beth,We appreciate your feedback on our clean property. We'll keep your comments in mind to enhance our breakfast options and hospitality training for our staff. If you have any further concerns, please don't hesitate to reach out to our management team for assistance.
by A verified traveler from Coral Springs
Posted 19 Jul 2024
Comment from Hotel Management
20 Jul 2024 by Manager, Hotel Management
Hello Ramona,We are delighted that you enjoyed your stay with us! Should you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back soon.
by A verified traveler
Posted 16 Jul 2024
Comment from Hotel Management
6 Aug 2024 by Manager, Hotel Management
Hello William, We're sorry to hear that your experience fell short of expectations. Please feel free to reach out to us with any specific feedback you'd like to share about your stay. We value all guest input and strive to improve based on your comments.
by A verified traveler
Posted 15 Jul 2024
For an inexpensive stay it was great. Bed was comfortable, room clean & no complaints at all!
Comment from Hotel Management
18 Jul 2024 by Manager, Hotel Management
Hello Connie,We're delighted to hear you enjoyed your stay with us and found the room comfortable and clean. Our team strives to provide a great experience for all our guests. Should you need any assistance or have any feedback in the future, feel free to contact us directly.
