Ratings based on 119 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Will stay again
Posted 21 Apr 2024 on HotelsGood location, hiking close and on fringe town with nice view and balcony, good use of space in the room, used the gym/spa, staff all very good,
by A verified traveler
Posted 9 Mar 2024 on Hotels
Very friendly place, especially Pedro in the front desk!
Note that the gym and spam close early at 9pm and only opens late at 8am.
by A verified traveler
Posted 23 Sep 2023
Enjoyed our stay immensely. The breakfast was excellent; the rooms were clean.
by A verified traveler
Nice place
Posted 20 Sep 2023 on HotelsGetting to the hotel was difficult because the road it is on was closed. Slowish check-in but no complaints after that. Room was nice and the location good. As others have, parked motorcycles directly outside reception. Felt safe.
by A verified traveler
Posted 9 Jun 2023 on Hotels
by A verified traveler
Posted 30 Mar 2022
Check in was smooth and the staff was very friendly and helpful. Keep in mind that they will direct you to parking, so don't panic if it looks that there is nothing available when you pull up. My room was very clean and comfortable, and true to the pictures. I was able to control the climate in the room to my liking. The shower had good water pressure and drained well, and had a cute little window that let me look at out the mountains. This may have been my favorite hotel I stayed in in Portugal, and I would absolutely return if I was back in the area. I cannot speak to the spa or gym facilities, as I was only in town briefly and did not take advantage of them.
by A verified traveler from Canada
Posted 5 Oct 2020
Friendly and helpful reception, clean, and offered a good breakfast. It also had its own parking facility at the back of the hotel. Great location.
by A verified traveler
Posted 29 Oct 2019 on Hotels
The room is very comfortable and the view was amazing (however, if you stay on the other side of the hotel, the view is an oldish block of flats). Overall, the facilities are great. Only points that could improve: 1. They should control who comes in through the door on the 7th floor. No one asked me who I was and the door was opened without any question. 2. Eggs, bacon, and mushrooms were completely cold which was unpleasant. However, overall, the breakfast is good. 3. The room doors cannot be locked from the inside. Anyone can use a card to open it even if you "lock" it from inside. I would rather have some way of making sure that no one can have access to the room. These comments are just suggestions from improvement as, other than this, it was a good night's sleep.
by A verified traveler
Posted 30 Aug 2019 on Hotels
by A verified traveler
surprisingly good!
Posted 21 May 2019 on Hotelsamazingly surprised about the condition, outlook, theme basically everything. will recommend this hotel to anyone traveling to covilha
