Ratings based on 977 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
The receptionist are nice and friendly easy to book in. Bar staff are lovely went provided what I needed for my daughter.
by A verified traveler
Posted 16 Oct 2024
Car Park was vandalised - appeared unsafe
by A verified traveler from Corwen
Posted 6 Oct 2024
by A verified traveler
Posted 16 Sep 2024
The hotel inside was fine but the surrounding area was a bit dodgy. Thankful that parking was available but it was difficult to exit and there were non hotel guests lurking about.
by A verified traveler from Mumbai
Posted 16 Sep 2024
Pros:
The server ‘Patricia is very helpful and friendly in the breakfast buffet area.
The suite rooms in the hotel are spacious.
Cons.
1. The cleaning staff do not remove your garbage or food tray for almost half a day after you leave it outside the door and sometimes up to 24 hours.
2. The WiFi is terrible and slow and keeping toggling ON & OFF. Despite notifying the front desk, they do nothing. Multiple rooms experienced this issue but the hotel is reluctant to act on it. Therefore any requiring internet connection, please think twice before choosing this hotel.
3. The break buffet cost between 10-15 pounds but the menu remains the same everyday. The chef does not even bother to change the way make their eggs like omelettes or scrambled. The chef also states with you observing what you are taking in your plate … don’t know what’s the logic behind it.
by A verified traveler
Posted 6 Sep 2024
by A verified traveler
Posted 31 Aug 2024 on Hotels
by A verified traveler
Posted 30 Aug 2024
Staff were friendly and the rooms were clean, plenty of choice for food across the road, and a easy enough walk to the city centre.
However, it is a little dated and a bit rough round the edges. It also took me a while to find the entrance (travelling by public transport) and it's not in the cleanest/safest of areas.
by A verified traveler
Posted 24 Aug 2024 on Hotels
by A verified traveler
Posted 24 Aug 2024 on Hotels
Nice to be back in Coventry in such a convenient spot
