Ratings based on 183 Verified Reviews

4.4 out of 5
86% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 18 Dec 2024
There were no public transportation near the hotel and it took one hour of walking to the train station if you don’t rent a car.
Comment from Hotel Management
20 Dec 2024 by Margot, receptionist., Hotel Management
Dear guest,We thank you for taking the time to write to us following your stay at ibis budget Coutances.We are sorry that the service and the provision did not meet your expectations, and we ask you to accept our most sincere apologies.It is true that we are 45 minutes / 1 hour walk from the train station. However, we find your comment harsh, knowing that you only judge its location and not the establishment itself.In addition, the team on duty did their utmost to find you a taxi on a Sunday evening at 8 p.m. We are not in a big city and it is difficult to meet this request.We advise you, during a future stay, to anticipate by asking us for taxi numbers in advance.Once again, we thank you for your comments and hope to regain your trust during a future stay.We look forward to welcoming you soon and send you our best regards.
5 out of 5
by A verified traveler

Posted 4 Aug 2024
Very clean, great staff.
Comment from Hotel Management
6 Aug 2024 by Margot, receptionist., Hotel Management
Dear guest,We very much appreciate your comments regarding your stay at the ibis budget Coutances. It is always a pleasure to receive positive feedback. I will share your comments with our team.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards.
5 out of 5
by A verified traveler

Posted 31 Jul 2024
Lovely, comfortable hotel with a fantastic restaurant right next door
Comment from Hotel Management
6 Aug 2024 by Margot, receptionist., Hotel Management
Dear guest,We very much appreciate your comments regarding your stay at the ibis budget Coutances. It is always a pleasure to receive positive feedback. I will share your comments with our team.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards.
5 out of 5
by A verified traveler

Posted 28 Jul 2024 on Hotels
Comment from Hotel Management
29 Jul 2024 by Margot, réceptionniste., Hotel Management
Cher client,Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Coutances.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos meilleurs sentiments.
5 out of 5
by A verified traveler

Posted 18 Jul 2024
Very friendly. Was perfect to stay two nights with family in ibis Budget in coutances
Comment from Hotel Management
18 Jul 2024 by Margot, receptionist., Hotel Management
Dear guest,We very much appreciate your comments regarding your stay at the ibis budget Coutances. It is always a pleasure to receive positive feedback. I will share your comments with our team.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards.
1 out of 5
by A verified traveler

Posted 28 Sep 2022
No lounge, no bar it was essentially a ‘Blackpool’ B&B. Also it was further out of town than I thought. Equally, the only restaurant on site was a faux hamburger joint. I stay at IBIS hotels often, and IBIS Ouisterham regularly. Coutances was the worst ever.
Comment from Hotel Management
28 Sep 2022 by Margot, receptionist., Hotel Management
Dear Customer,Thank you for taking the time to tell us about your experience at the Ibis Budget in Coutances. I'm sorry that your experience didn't meet your expectations.However, I must inform you that we are an ibis BUDGET therefore we don't have any lounge or bar, this is included in the charter of Ibis type BUDGET.For restaurants, we have two restaurants nearby which are totally separate from our establishment.Once again we thank you for taking the time to share your opinion and hope to welcome you soon to be able to regain your trust.Cordially.
4 out of 5
by A verified traveler

Posted 22 Sep 2022
Lacked coffee making facilities
Comment from Hotel Management
25 Sep 2022 by Margot, receptionist., Hotel Management
Dear Customer,Thank you for your review of our hotel.We are delighted that you enjoyed your stay and hope to welcome you again very soon.Please accept, Madam, Sir, our best regards.
5 out of 5
by A verified traveler

Cant go wrong

Posted 25 Jun 2022 on Hotels
Very clean comfortable friendly nice place to stay
Comment from Hotel Management
25 Jun 2022 by Ibis Budget Coutances, Hotel Management
Dear, Thank you for your comments following your stay at the Ibis Budget Coutances. It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciation with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Looking forward to welcoming you again, we ask you to believe, Sir, in the expression of our best feelings. Aurélie, Réceptionniste
5 out of 5
by A verified traveler

Posted 24 Jun 2022 on Hotels
Comment from Hotel Management
26 Jun 2022 by Aurélie, Réceptionniste, Hotel Management
Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées.
5 out of 5
by A verified traveler

Posted 13 Dec 2021
Property was difficult to find with out sat back. More towels would have been good. One towel on each was not adequate. Room was very clean and bed really comfortable. Pillows we’re very hard. Staff very helpful. Very satisfied with our stay.
Comment from Hotel Management
16 Dec 2021 by Romane, réceptionniste Ibis Budget Coutances, Hotel Management
Madame, Monsieur Graham, Nous vous remercions pour vos commentaires suite à votre séjour à l’Ibis Budget Coutances. C’est avec grand plaisir que nous recevons vos compliments. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, Monsieur Graham, en l’expression de nos sentiments les meilleurs.
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