Ratings based on 861 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
28 Sep 2024 by Clémence, Hotel Management
Cher client,Au vu de votre note, nous avons cru comprendre que votre séjour ne vous a pas donné entière satisfaction et nous en sommes désolés.Bien à vous,La réception
by A verified traveler
Posted 24 Aug 2024
The hotel was nice and it is within a walkable distance from the old town. It is near the beach and various restaurants l. The staff was friendly and hotel was clean. The only problem is that the hotel says it offers parking. When we arrived there, the hotel staff said the parking is full. When i told her that it listed on the website offers parking and her response is “it is always full in August!” If that is the case, don’t bother to say it is available.
Comment from Hotel Management
25 Aug 2024 by Clémence, Hotel Management
Cher client,Nous sommes ravis que vous ayez passé un agréable séjour dans notre établissement. Concernant le parking , celui ci doit-être réservé à l’avance. Cette mention est précisée sur l’ensemble des sites de réservation mais, elle n’est pas forcément mise en évidence. Au plaisir de vous revoir à St. Malo ! La réception
by A verified traveler
Posted 19 Aug 2024
Clean and comfortable, really nice breakfast
Comment from Hotel Management
25 Aug 2024 by Clemence, Hotel Management
Cher client,Nous vous remercions pour votre commentaire et sommes ravis que vous ayez apprécié votre séjour dans notre établissement. La réception
by A verified traveler
Posted 25 Jul 2024
Extra large bed meant no room for suitcases. The soap/shampoo pump in the shower barely worked
Comment from Hotel Management
27 Jul 2024 by Anna Front Desk, Hotel Management
Dear Guest, Thank you for sharing your impressions of your stay with us. We are sorry that our accommodation services did not meet your expectations, particularly in terms of space; for your information, the size of our rooms complies with 3-star standards in France.We look forward to welcoming you back in Saint-Malo, Anna Front Desk
by A verified traveler
Posted 12 Jul 2024
Handy for walking into old town
Comment from Hotel Management
13 Jul 2024 by Daniela, Front Desk , Hotel Management
Dear client, We would like to thank you for sharing your experience at Escale Oceania in St. Malo and are glad that the services provided by our Hotel have met your expectations. Your satisfaction is indeed the best reward for our staff, we do our best to make your stay as pleasant as possible. We look forward to welcoming you back to our beautiful town! Kind regards, Daniela Front Desk
by A verified traveler
Posted 19 Jun 2024
Loved how close it was to the beach, the main part of town and some great restaurants. It was quiet, cozy and had bike rentals. The staff was wonderful and helpful. The best part of our France stay for sure.
Comment from Hotel Management
20 Jun 2024 by Sarah, Front Desk, Hotel Management
Hello Madam, We would like to thank you for sharing your experience at Escale Oceania in St. Malo and are delighted that the services provided by our establishment have met your expectations. Your satisfaction is indeed the best reward for our staff, who do their utmost to make your stay as pleasant as possible. We look forward to welcoming you back to our beautiful Corsair town!
by A verified traveler
Posted 15 Jun 2024
Beautiful view of the ocean from our room. Rooms were clean and comfortable. Beach across the street and lots of restaurant choices within walking distance.
Comment from Hotel Management
16 Jun 2024 by Sarah, Front Desk, Hotel Management
Hello, We would like to thank you for sharing your experience at Escale Oceania in St. Malo, and are delighted that the services provided by our establishment met your expectations. Your satisfaction is indeed the best reward for our staff, who do their utmost to make your stay as pleasant as possible. We look forward to welcoming you back to our beautiful Corsair town!
by A verified traveler
Posted 7 Jun 2024
Nice clean hotel, excellent ocean view room, with second story bedroom, walkable distance to town center, staff is very helpful for directions
Comment from Hotel Management
8 Jun 2024 by Sarah, Front Desk, Hotel Management
Dear guest, We would like to thank you for sharing your experience at Escale Oceania in St. Malo and are delighted that the services provided by our establishment have met your expectations. Your satisfaction is indeed the best reward for our staff, who do their utmost to make your stay as pleasant as possible. We look forward to welcoming you back to our beautiful Corsair town!
by A verified traveler
Posted 1 Jun 2024 on Hotels
Everything is good and above average except there was no electric kettle to brew coffee or green tea or for hot water bottle. This is the very first time that we have faced this situation.
Comment from Hotel Management
3 Jun 2024 by Sarah, Front Desk, Hotel Management
Hello,We are delighted that you had a pleasant stay in our establishment.We're sorry, however, that our accommodation services didn't meet your expectations, as all rooms except the comfort rooms are equipped with a kettle.In the event of a future stay, we recommend our Deluxe or Prestige rooms with sea view, which are more spacious and come with a courtesy tray and bakery. We look forward to welcoming you back to our beautiful Corsair town! Yours sincerely,
by A verified traveler
Posted 31 May 2024 on Hotels
Comment from Hotel Management
3 Jun 2024 by Sarah, Reception, Hotel Management
Bonjour Madame,Nous sommes ravis que vous ayez passé un agréable séjour dans notre établissement et espérons avoir très prochainement le plaisir de vous accueillir de nouveau ! Bien cordialement,
