Ratings based on 181 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
Lovely hotel and nice staff.
Great location that was easy to find and park, and plenty to do within walking distance.
Hotel has limited but good facilities. Restaurant downstairs was convenient but did have a limited menu if you are picky, and/or dont like seafood.
by A verified traveler
Posted 27 Oct 2024
The property is very old - which was charming but also created issues. The plumbing was weak and the toilets would barely flush after 3 tries. We had the apartment room which was plenty spacious and neat but I wonder if it was made out of the attic because the walls were angled. This was particularly problematic in the bathroom. The shower had an angled wall in it as well as a low shower head. My son who is 6’3” had to shower on his knees. It also didn’t have a shower curtain so the floor was wet a lot after showers. Breakfast consisted of crepes and coffee- they were good but that was all that was offered. The surrounding area had a horrible smell at night- it seemed like it was coming from the canal but smelled like sewage. One of the nights we were there, there was some sort of alarm that went off repeatedly through the night which kept me up. No one spoke English when we checked in- which was fine as we were in France! but I had a hard time finding our room in the dark hallway as there were no lights on upstairs. Sometimes the lights were on and sometimes they weren’t. We just started turning them on when we came through. None of these were terrible issues and the place was very clean which is my biggest priority in a hotel but they are things to be aware of. The location was great in that town and parking was easy right at the front door.
Comment from Hotel Management
5 Nov 2024 by Hélène, Hotel Management
Dear Tonya, Thank you for taking the time to share your feedback about your stay. We are delighted to hear that you enjoyed our city. We are sorry that your room did not meet your expectations. We take your comments regarding the furnishings and comfort very seriously, and we will look for ways to improve these aspects. Our goal is to provide you with the best possible service, and your feedback is invaluable in helping us improve. We hope to have the opportunity to welcome you back and provide you with a more enjoyable experience. Best regards,
by A verified traveler
Posted 8 Oct 2024
Staff, makes the hotel. Friendly and very accommodating. Good food..
Only problem was the stairs. Im handicapped.
Comment from Hotel Management
11 Oct 2024 by Mélina, Hotel Management
Dear Patrick,Thank you for your kind words towards our staff. We are delighted that their warm welcome and the quality of the food contributed to making your stay enjoyable.We apologize for the inconvenience caused by the stairs and understand that this may have been an issue given your situation. If you return, please do not hesitate to contact us in advance so that we can offer you a solution more suited to your needs.Warm regards,
by A verified traveler
Posted 5 Oct 2024
Comment from Hotel Management
5 Oct 2024 by Mélina, Hotel Management
Cher Steve,Nous vous remercions chaleureusement pour cette belle note. Au plaisir de vous accueillir à nouveau très bientôt !Cordialement,
by A verified traveler
Posted 29 Sep 2024
Old school hotel near beach. Good parking and cery friendly staff. Restaraunt good but closed tues, wed.
Comment from Hotel Management
5 Oct 2024 by Mélina, Hotel Management
Dear Richard,Thank you for your feedback. We’re glad you enjoyed our hotel's location near the beach, the convenient parking, and the friendliness of our staff. We appreciate your kind words about the restaurant and apologize for its closure on Tuesdays and Wednesdays.We hope to have the pleasure of welcoming you back soon.Warm regards,The hôtel de la plage team
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
29 Sep 2024 by Réception, Hotel Management
Cher Ian,Nous vous remercions chaleureusement pour cette belle note à la suite de votre séjour dans notre établissementChaleureusement,L'équipe de l'hôtel de la plage
by A verified traveler
Posted 21 Sep 2024
Extremely dirty room and bathroom
On the other hand very nice people
Comment from Hotel Management
29 Sep 2024 by Réception, Hotel Management
Dear Jairo,Thank you for your feedback. We are delighted that you appreciated the kindness of our team, but we are sorry to learn that the cleanliness of the room and bathroom did not meet your expectations. This is taken very seriously, and we will immediately review our cleaning procedures to prevent this from happening again.We hope to have the opportunity to welcome you again in better conditionsWarm regards, the hotel de la plage team
by A verified traveler
Posted 20 Sep 2024
Stayed here in a motorcycle tour. Staff allowed us to park in back yard, all nice and secure. Was a stop off on our way to the Caen ferry, pretty ideal really. Lots of nationalities staying here. Lovely staff and nice restaurant.
Comment from Hotel Management
29 Sep 2024 by Réception, Hotel Management
Dear David,We warmly thank you for this nice note following your stay in our hotel.Warm regards, the hotel de la plage team
by A verified traveler
Posted 8 Sep 2024
Comment from Hotel Management
12 Sep 2024 by Hélène , Hotel Management
Dear Mark,Thank you for the wonderful rating after your stay with us. Your satisfaction means the world to us.Best regards, The Hôtel de la Plage Team
by A verified traveler
Posted 29 Aug 2024
Great property right on the waterfront. That being said there was a massive Ferris wheel right across from our room! Now I know why there were ear plugs. The Ferris wheel did not stop until midnight so plan to stay up until then.
Rooms were clean and location is great to access Juno Beach and amenities.
Not enough staff at restaurant which resulted slow orders.
Comment from Hotel Management
4 Sep 2024 by Hélène , Hotel Management
Dear Danny, Thank you for your feedback. We’re pleased you liked the clean rooms and great location.We’re sorry for the noise from the Ferris wheel and understand it may have been inconvenient. We provide earplugs for such situations and appreciate your understanding.We also note your comments about the restaurant service and will work on improving it.We hope to welcome you back for a better experience.Best regards,
