Ratings based on 417 Verified Reviews

4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Noisy roadworks but a good place

Posted 11 Nov 2021 on Hotels
Apart from the noise from roadworks outside it was great. Very central location and good sized room.
Comment from Hotel Management
12 Nov 2021 by L'équipe de l'hôtel Artea, Hotel Management
Dear Alison, Thank you for taking the time to write a review of your stay with us at the Artrea Hotel in Aix en Provence. We are pleased to read that you enjoyed your stay and that the location of our hotel was ideal for visiting the city centre of Aix en Provence. We are sorry for the inconvenience caused by the road works that took place during your stay. We do hope to have the pleasure of welcoming you again Take care of yourself Best regards
5 out of 5
by A verified traveler

Posted 11 Sep 2021 on Hotels
Comment from Hotel Management
16 Sep 2021 by L'équipe de l'hôtel Artea, Hotel Management
Chère Charlotte, Un grand merci pour avoir pris le temps de noter votre expérience parmi nous à l'hôtel Artea à Aix-en-Provence, nous sommes ravis de constater que votre séjour a été à la hauteur de vos attentes. En espérant avoir le plaisir de vous accueillir de nouveau très prochainement Prenez soin de vous, Bien à vous
4 out of 5
by A verified traveler

Posted 20 Aug 2021 on Hotels
Comment from Hotel Management
3 Sep 2021 by L'équipe de l'hôtel Artea, Hotel Management
Cher Paul, Un grand merci pour avoir pris le temps de laisser une note concernant votre séjour parmi nous à l'hôtel Artea à Aix-en-Provence. Toute l'équipe de notre établissement vous remercie pour cette jolie note. Nous espérons vous accueillir de nouveau très bientôt Prenez soin de vous Bien à vous
4 out of 5
by A verified traveler

Posted 9 Jul 2021
Nice people. Great location.😄
Comment from Hotel Management
1 Aug 2021 by L'équipe de l'hôtel Artea, Hotel Management
Good morning, A huge thank you for taking the time to write a coment about your stay with us at Hotel Artea in Aix-en-Provence. We are delighted to read that you have enjoyed the location of our hotel in the very center of the city, ideal to visit the beautiful city of Aix-en-Provence. We are also pleased that the professionalism of our staff has helped to make your stay enjoyable. We do hope to welcome you again ! Take care, Best regards,
5 out of 5
by A verified traveler

Posted 20 Sep 2020
Comment from Hotel Management
3 Jun 2021 by L'équipe de l'Artea, Hotel Management
Bonjour, Un grand merci pour avoir pris le temps de laisser un retour sur votre séjour parmi nous à l'hôtel Artea à Aix-en-Provence. Toute l'équipe de l'hôtel Artea est au regret de constater que votre séjour ne vous ait pas comblé. N'hésitez pas à nous faire part de vos observations. En espérant avoir l'opportunité ainsi que le plaisir de vous accueillir de nouveau Bien à vous
3 out of 5
by A verified traveler

ot quite what we expected

Posted 13 Jul 2020 on Hotels
AC not working was unfortunate
Comment from Hotel Management
21 Jul 2020 by L'équipe de l'Artéa, Hotel Management
Dear Verena, Thank you for your stay in our hotel and for your feedback. About the AC, did you mentionned it to our front office team ? We could have show you how it works or call our handyman to fix it. Best Regards
5 out of 5
by A verified traveler

Posted 5 Dec 2019
Comment from Hotel Management
3 Jun 2021 by L'équipe de l'Artea, Hotel Management
Bonjour, Merci d'avoir pris le temps de laisser un retour sur votre séjour parmi nous à l'hôtel Artea à Aix-en-Provence. Nous sommes ravis de constater à travers votre note laissée que vous avez apprécié votre séjour. En espérant avoir le plaisir de vous accueillir de nouveau Bien à vous,
5 out of 5
by A verified traveler

Posted 24 Nov 2019
surprising spacious and well equipped. Staff is awesome and friendly. Strongly recommended
Comment from Hotel Management
3 Jun 2021 by L'équipe de l'Artea, Hotel Management
Good afternoon, We would like to thank you for taking the time to leave a comment about your stay at the hotel Artea. We are glad to read that you have enjoyed your time with us. We are happy to see that the profesionalism of our team have helped you during your stay. We do hope to welcoming you again Best regards
5 out of 5
by A verified traveler

Posted 24 Sep 2019 on Hotels
We had an excellent stay here. The staff was amazing. Kim behind the check-in desk was awesome. She went totally out of her way several times to help us with different issues. The hotel itself is very central to the city center. We were able to walk to to everything we wanted to do. It’s an older hotel, but staff is great and so centrally located, I recommend it!
Comment from Hotel Management
14 Jun 2021 by L'équipe de l'hôtel Artea, Hotel Management
Dear Cal, We thank you for taking the time to write a comment about your stay with us at the hotel Artea. We are delighted to read that you have enjoyed the location in the very center of the city of Aix en Provence. We do hope to welcome you again, best regards,
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Sep 2019 on Hotels
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