Ratings based on 47 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Mar 2024 on Orbitz
Great ski valet and ski in ski out property. Nice bar area. Rooms are comfortable but bathrooms need to be redone, hot water can take a while!
Comment from Hotel Management
2 Apr 2024 by Sebastien Tailpied - Hotel Manager, Hotel Management
Dear Dorothea, Thank you for taking the time to review your experience at L'Alpes Hôtel du Pralong. We are very pleased to read that you enjoy your stay with us and our facilities. As your complete satisfaction is our main priority, please be assured that we have taken careful note of your comments and we will do our utmost to improve them. We look forward welcoming you back in Courchevel next season. Sincerely,
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
26 Mar 2024 by M. Tailpied - Hotel Manager , Hotel Management
Dear Ioana, Thank you for your comments on your stay at this great brand. We are more than delighted that your experience at L'Aples Hôtel du Pralong lived up to your expectations. We look forward to welcoming you back next ski season.
by A verified traveler
Posted 3 Mar 2024
Comment from Hotel Management
26 Mar 2024 by M. Tailpied - Hotel Manager, Hotel Management
Dear Mishear,Thank you for your precious feedback. We are sorry to see that L'Alpes Hôtel du Pralong did not meet all your expectations.As your feedback is more than valuable to us, as it helps us to improve on a daily basis, we invite you, if you wish, to contact us directly, to provide us with more details about your experience. My team and I look forward to welcoming you back next season in Courchevel at L'Alpes Hôtel du Pralong.
by A verified traveler
Exceptional service and convenience
Posted 29 Jan 2024 on HotelsAmazing stay, service in particular was exceptional. All the staff were pleasant to interact with and were always happy to assist. We made good use of the complimentary taxi service within Courchevel 1850 and the breakfast buffet was 5 star quality as you would expect. The independent in-house ski shop and Concierge service just made hitting the sloped or reserving restaurants convenient.
Comment from Hotel Management
26 Mar 2024 by M. Tailpied - Hotel Manager, Hotel Management
Dear Mattieu, Thank you for this very pleasant feedback on your stay at L'Alpes Hôtel du Pralong. We are delighted to read that L'Alpes Hôtel du Pralong and its staff succeeded in making your stay memorable. Your feedback is invaluable to us, as it demonstrates our commitment to providing the most qualitative service to each and every one of our guests. Thank you once again for choosing L'Alpes Hôtel du Pralong, and we look forward to welcoming you back next season in Courchevel.
by A verified traveler
Posted 28 Jan 2024
Very friendly staff
Comment from Hotel Management
26 Mar 2024 by M. Tailpied - Hotel Manager, Hotel Management
Dear Alexandra, Thank you for your kind comment about our team. We are delighted to read that L'Alpes Hôtel du Pralong and its staff succeeded in making your stay memorable. Your feedback is invaluable to us, as it demonstrates our commitment to providing the most qualitative service to each and every one of our guests. Thank you once again for choosing L'Alpes Hôtel du Pralong, and we look forward to welcoming you back soon in Courchevel.
by A verified traveler
Posted 2 Jan 2020
by A verified traveler from Beirut
Posted 15 Feb 2019
Great hotel great location. Amazing room facing the slopes.
by A verified traveler from Beirut, Lebanon
Posted 15 Feb 2019
Direct access to the slopes, amazing friendly staff, good amenities, helpful staff
by A verified traveler
Posted 11 Feb 2019 on Hotels
by A verified traveler
Worth the money
Posted 2 Jan 2019 on HotelsExcellent hotel ideally positioned and great service.
Comment from Hotel Management
8 Jan 2019 by Kevin Archange, Hotel Management
Dear Daniel,
We hope you had a safe and comfortable trip back home.
Thank you for taking the time to post such a nice review about your stay at the Alpes Hotel Pralong Courchevel.
Satisfying our guests is our goal, and we strive to exceed your expectations. Your kind comment is our reward, and we will forward it to the team.
We hope to have the pleasure of seeing you again in the future.
Sincerely yours.
Kevin Archange
Front Office Manager
