Ratings based on 982 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Lichfield
Posted 25 Nov 2024
Amazing hotel
by A verified traveler
Posted 16 Nov 2024
While this is a great and convenient property the service is subpar from any Disney property.
This is Disney, its international having staff that refuse to speak English is kind of dumb.
by A verified traveler
Posted 5 Nov 2024
by A verified traveler
Posted 2 Nov 2024
The hotel was a pleasant 10 minute walk to the park. Parking was free in the large car park. The Disney characters that visited the hotel every morning were all the big names eg. Minnie Mouse, Pluto, Donald Duck & we got to meet & greet. The hotel shop is great. The buffet in the restaurant is the same every day. Could have used some variation but food was plentiful & good quality. You have to queue for breakfast at popular times & book your evening meal (if staying half board) with the concierge in advance. Room was spacious & well appointed. Lots of damp in the bathroom though as extractor didn’t work. Needed a good scrub! Worth paying extra for a lakeside room or you end up overlooking the car park. Staff were very friendly & multilingual. All spoke English. We enjoyed our stay overall.
by A verified traveler
Posted 2 Nov 2024
The standard sequoia lodge rooms are perfectly adequate for a quiet nights rest. The room we had was in big sur lodge away from the main reception building which was nestled amongst the trees and was a pleasant stroll.
by A verified traveler
Posted 28 Oct 2024
Rooms were dirty
by A verified traveler
Posted 23 Oct 2024
Very convenient, lovely breakfast, friendly staff.
Entrance into 500s had unpleasant smell and was very dated. Our room had fusty smell on entry.
by A verified traveler from Fort Myers
Posted 13 Oct 2024
Strong Yosemite vibe due to giant trees. Parking can be long distance from reception. Lodge-style property with lots of stone and wood a short distance from Disney Village restaurants. Resort restaurants and staff are outstanding. Majority speak fluent English. Only negative is my room had no electricity outlets anywhere on the wall behind the headboards. Front desk has extension cord available with security deposit. Resort shuttles put you closer to the park entrance than driving a car plus parking fee is €30.
by A verified traveler
Posted 10 Oct 2024
by A verified traveler
Posted 2 Oct 2024
Good location to walk to the park and station. Quiet and atmospheric amongst the trees.
