Cottage Hills Hotels

"The pool wasn't open and the continental breakfast was ok."

"Staff was nice and helpful. The hotel could use some renovations. Room was clean for it to be a pet friendly room. Breakfast provided, coffee was delicious "

"Non smoking room still reeks of smoke"

"The WiFi was fine. Our main issue was how hard the bed was. It was like sleeping on the floor. We stayed for 3 nights and that mattress just killed our hips and backs. I typically prefer a firm mattress, so coming from me, that’s saying something. "

"Everything is brand new so the wear and tear is minimal. However, I checked in and started unpacking and realized I had slept in sheets and a sink full of beard. I decided I’d ask for fresh bedding and a vacuum bc dried mud from boots was everywhere but I wanted to stay so I was gonna do it. (I felt so bad) she was beyond kind and a new room was the only option. Relief was short bc the room needed wiped down pee on the floor around toilet toothpaste on sink but the main problem was the floors no one is vacuuming them. I say that with complete certainty never been done. It was disgusting I made my 12 year old keep her shoes on and not get under blankets until she wiped her feel it she took them off. I didn’t complain I used my wipes to clean hard surfaces and bathroom I was able to mop the floors. Good ol hands and knees. The housekeepers need trained for sure. I think it’s just simply lack of know how. But everything else was 10/10 that dirty room would not prevent me from staying again. I officially have a vacuum to keep in my car now so… there’s that!"

"Convenient parking next to a great restaurant, Fire and Smoke. Check in check out was smooth. "

"This is a nice place to stay. We liked the convenience of walking easily to the convention center. The kids loved the pool too."

"Our room was disgusting- brown (poop) stains on the bathroom wall, dust an cobwebs all over, after coming back from the pool I wiped some water off our room floor and the towel turned black! The shower head only had 3 holes that allowed water out! Absolutely gross and dirty"

"The room wasn’t clean, the pillows had hair all over, the chair in the room had tape over a holes it had, and the toilet was dirty. The microwave and mini fridge were dirty, had possibly mold or rust on the fridge. It was super noisy the whole time, paper thin walls and door. At 4am there were people talking loudly in the hall and could hear everything they were saying. Was looking forward to the hotel breakfast, but it was cold and the food selection was awful. "