Ratings based on 6 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Jul 2024 on Hotels
Old but clean hotel. Safe hotel. Very friendly and ready to help staff. Hotel has a great restaurant for breakfast. We had a an awesome lunch at a great price.
The shower needs a shower curtain. But they always clean the bathroom after we shower every day. Need an extra blanket but for most people it’s just not necessary.
I would definitely stay there again. Great location, clean and serviable and friendly staff.
by A verified traveler
Posted 21 Nov 2021
Its a very good place with high potentials but poorly run. It could easily be a world class hotel if things are well handled there. So many broken stuff that should be repaired. They also need to clean better. Under the bed looked like a warehouse of some sorts.
by A verified traveler
Posted 16 Nov 2021 on Hotels
by A verified traveler from Dakar
Posted 6 Aug 2019
One part of the staff is excellent. Need to improve the breakfirst and the rest of staff specially at the reception.
by A verified traveler
Posted 21 Nov 2018
by A verified traveler from Europe
Posted 19 Mar 2019
Expedia confirmation says room is for 2 persons with breakfast, but Hotel says breakfast was only booked for 1 person. After friendly discussion we got 2 breakfast. Problem seems to be Expedia, because Hotel offers this room type for 2 people, but always with 1 breakfast.
Comment from Hotel Management
29 Mar 2019 by Reine HOUNTON, Hotel Management
Hello Dear Customer,
Following your comment on the e-mail platform relating to your reservation in our hotel RIVIERA HOTEL BENIN from 19-03-2019 we just present our escuses on the incident and notify you that the standard rooms can have 2 people but that the breakfast is offered to a person whose second will be charged.
we thank you for the trust and fidelity.
