Ratings based on 15 Verified Reviews

4.8 out of 5
4.8 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 Sep 2024
We thoroughly enjoyed our stay at Lou Calen. Starting with the check-in staff as they were so accommodating. The entire staff is extremely nice, helpful and friendly. I dont know for certain but it appears to be a family-run property. Our rooms were very nicely-appointed, very clean and most of all extremely modern. We were thrilled with our stay there
5 out of 5
by A verified traveler

Posted 3 Aug 2024
A suoer charming elegant local property that makes you feel like youre staying with your grandma. I loved it. Very very nice. Merci, Lou Calen
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jun 2024 on Hotels
5 out of 5
by A verified traveler

One of the best resorts we’ve stayed at

Posted 28 May 2024 on Hotels
Amazing staff and stay! The hotel is beautiful, nestled in the centre of Cotignac and overlooking the beautiful hills.
5 out of 5
by A verified traveler

Great Hotel All Around

Posted 22 Aug 2023 on Hotels
Stunning location; beautiful, ample and clean rooms with a spacious and comfortable bed, plus some outside space to enjoy the surroundings; great level of service from the staff. Good quality French breakfast. The restaurant and wine bar on location are also excellent. Will book again.
Comment from Hotel Management
2 Oct 2023 by Lou Calen, Hotel Management
Dear Guido,Thank you very much for your positive comment. We are delighted that you enjoyed your stay and our services. We look forward to welcoming you back!
5 out of 5
by A verified traveler

Posted 13 Jun 2023
A magical place for a family vacation. Staff (especially Anthony at front desk☺) were wonderful. We booked 2 rooms, which were incredibly spacious and unique. Perfect location in Cotignac,a couple minutes walk away from boutiques and many restaurants. We loved our stay and highly recommend Lou Calen!
Comment from Hotel Management
29 Jun 2023 by Lou Calen, Hotel Management
Dear Elaine, Many thanks for your beautiful feedback! We're delighted to hear you enjoyed our services! We'll be sure to pass the word on to Anthony. We look forward to seeing you again!
3 out of 5
by A verified traveler

Posted 28 May 2023
A nice resort with beautiful grounds, but very difficult to find. There were lots of technical features in the room but a decent amount didn’t work or were too confusing to operate. Our room was also in a construction area and not very easy to get too. The view from the balcony was beautiful. Parking was complicated, the hotel lot was full and other parking options were limited and far. Restaurant on site was booked out for the entire weekend and we were not informed ahead of time, but the surrounding area had nice places with wonderful food.
Comment from Hotel Management
29 May 2023 by Lou Calen, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the difficulties you encountered during your stay. We take your comments seriously and will address the technical issues in the room to ensure a more seamless experience for future guests. We regret any inconvenience caused by the construction area, and we appreciate your understanding. We're glad to hear that you enjoyed the beautiful view from your balcony and found nice dining options in the surrounding area. We value your input and hope to have the opportunity to provide you with a more enjoyable experience in the future.
5 out of 5
by A verified traveler from Brooklyn

Posted 23 May 2023
This is hands down the most beautiful hotel I ever have stayed at and I travel often. We were here for our friends wedding. From the start Jade and Anthony were so helpful and communicative throughout our 3 day/2 night stay. The amenities throughout the hotel were wonderful and inside of our hotel room as well. The atmosphere surrounding the hotel (mountains, views, location, etc.) was absolutely stunning and remarkable. I could not recommend staying here more and we are looking forward to coming back to Lou Calen in the future- thank you again for a wonderful vacation!
Comment from Hotel Management
29 May 2023 by Lou Calen, Hotel Management
A huge thank you for your glowing review! We are delighted that you had a memorable stay at your friends' wedding. The team, especially Jade and Anthony, are delighted to have been able to contribute to the success of your experience. We are delighted that you enjoyed the facilities of our hotel and the wonderful atmosphere and views that surrounded you. We look forward to welcoming you back to Lou Calen in the near future for another wonderful holiday! Thank you again for your warm recommendation
5 out of 5
by A verified traveler

Stunning hotel

Posted 15 May 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Aug 2022