Ratings based on 181 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jul 2024
Excellent service! Stuff is the best.
by A verified traveler
Posted 9 Jul 2024
The level of service from upper management to the bellmen was beyond words. It was the best service we received from any five star property we have ever stayed around the world. It was seriously that good!
If you are staying in Macau, treat yourself to the best hotel experience you will ever have. Again, the stay was unbelievable!
The level of detail, impeccable facility, and staff that genuinely live and breathe exceptional hospitality service.
I also want to give some added praise to Nicholas and Melanie They made sure every aspect of our stay was attended to and made it our most memorable hotel experience ever. Lastly, everyone we encountered knew our name and their kindness made everything special.
The club level suite we stayed in was incredible and impeccably maintained. The suite was tastefully decorated, as was the entire hotel.
Again, if staying in Macau do not hesitate and stay at the Ritz Carlton.
by A verified traveler
Posted 14 Jun 2024 on Orbitz
by A verified traveler
Posted 25 May 2024
Excellent service
by A verified traveler
fav hotel in china
Posted 22 Mar 2024 on HotelsRead a lot of reviews before making the decision of staying at the Ritz-Carlton and I am 200% happy with our stay with 53rd floor lounge access.
The lounge provides 5 meal/drink services from breakfast to after dinner drinks and everyone on this floor is extra nice especially Molly, Allan and Lila
My family and I will not stay anywhere else in Macau now.
++++recommend!
Comment from Hotel Management
18 Apr 2024 by The Ritz-Carlton, Macau, Hotel Management
Dear Alice,Thank you very much for choosing The Ritz-Carlton, Macau, and we appreciate you taking time to share your hotel experience. We are glad to know that our Ritz-Carlton legendary service and hotel facilities have left you a delightful impression during your stay, and we are truly grateful for your encouraging comments.It is our pleasure to have you stayed with us. Our Ladies and Gentlemen of The Ritz-Carlton, Macau look forward to welcoming you back to create more unforgettable memories for your future stays.
by A verified traveler
Posted 7 Jan 2024
by A verified traveler
Posted 3 Nov 2023
A great experience.
by A verified traveler
Posted 27 Jul 2023
by A verified traveler
Posted 21 Apr 2023 on Hotels
by A verified traveler
Posted 14 Mar 2023 on Hotels
