Ratings based on 32 Verified Reviews
4.2 Room cleanliness
3.6 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Mar 2024 on Hotels
by A verified traveler
Posted 11 Nov 2023
Low value for money
by A verified traveler
Posted 31 Jul 2023
by A verified traveler
Posted 11 Apr 2023
The room is very spacious and the bathroom is superb! Check in took pretty long though. The only down side of the hotel is that it’s rather remote and you can only travel by taxi or walk over to grand Lisboa for shuttle bus.
by A verified traveler
Posted 24 Mar 2023
by A verified traveler
Posted 16 Jan 2023
The hotel is VERY FAR away from the main areas of other hotels, and transportation is very inconvenient, shuttle buses to the main areas of Macau are very seldom. The hotel relied on check-in counters of the same group, there were only 3 check-in counters for all 3 hotels. I arrived at 9:45 pm on a Friday night and had to queue up (standing!!!) for 75 mins for checking in. EVERYONE in the hotel lobby was exhausted and impatient. There were impatient guests yelling at the check-in counter, the front desk staff were helpless, and the hotel management did nothing to handle the situation.
The room numberings were all in a mess, My room number is 1230 and the room is not arranged according to the number order. Strange enough, 1230 is NOT close to 1229, and there was no signage showing how to reach the room.
During checkout, the lobby is filled with people AGAIN, Again, the management seems to take no notice of this situation leaving their guests to wait, and shouting and kids running around in the lobby.
The housekeeping of the hotel is generally good, the room is tidy and clean. And the toiletries are of very good quality. I have expectations of the brand L'Occitane, however, the hotel management give it a bad name. I will never go to this hotel again.
Comment from Hotel Management
31 Jan 2023 by Rosa Wong, Hotel Management
Dear Guest: Thank you for choosing Lisboeta Hotel for your recent stay in Macau. We would like to thank you for taking the time to give us feedback, your valuable comment is well-received and has been forwarded to related departments for further improvement accordingly. We look forward to your next visit to our hotel again. Lisboeta Hotel
by A verified traveler
Posted 15 Nov 2024
地方不清潔,沒有SHOWER GEL
by A verified traveler
Posted 14 Oct 2024
by A verified traveler
Posted 9 Sep 2024
Overall is OK for this hotel and just the location and transport not so convienient.
by A verified traveler
有待改善
Posted 15 Jul 2024 on Hotels位置比較偏，前台的職員安排不妥當，當天下午4點到，說只有尾房，不然就要等2小時；然後問職員很多事情，比如說旁邊的餐廳在哪裡，都是說不知道，不清楚；很多都是新入職的感覺，服務有待改善
