Ratings based on 1,000 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Aug 2024
Very pleasant staff. Nice water park for kids.
Comment from Hotel Management
10 Aug 2024 by Hotel Okura Macau, Hotel Management
Your positive experience is of utmost importance to us, we sincerely hope to welcome you back in the near future.
by A verified traveler
Posted 22 Jun 2024
Good
by A verified traveler from Monte Sereno
Posted 15 Mar 2024
by A verified traveler
Posted 8 Mar 2024
Staff was extremely friendly and helpful. Worthy of a 5 star hotel.
Comment from Hotel Management
11 Mar 2024 by Hotel Okura Macau, Hotel Management
Dear Mr. Anthony Chung Ho, Thank you for staying with us and taking the time to provide us feedback of your pleasant experience. We are pleased to hear about your compliments about our staffs. It was a pleasure to have you as our guest and we hope to welcome you back to Hotel Okura Macau! -- David D’Alessandro, Assistant Vice President – Hotel Operations
by A verified traveler from Honolulu
Posted 30 Jan 2024
Was very pleasant stay with curious staff and well knowledge management. It was well chosen hotel and convenient location.
Comment from Hotel Management
7 Feb 2024 by Hotel Okura Macau, Hotel Management
Dear Mr. Jonathan, Thank you for staying with us and taking the time to provide us feedback of your pleasant experience. It was a pleasure to have you as our guest and we hope to welcome you back to Hotel Okura Macau! -- David D’Alessandro, Assistant Vice President – Hotel Operations
by A verified traveler from Sunnyvale
Posted 11 Jan 2024
by A verified traveler from Honolulu
Posted 7 Jan 2024
by A verified traveler
Posted 5 Jan 2024 on Hotels
by A verified traveler
Posted 4 Jan 2024
Excellent service provided by those friendly staffs.
Comment from Hotel Management
7 Feb 2024 by Hotel Okura Macau, Hotel Management
Dear Valued Guest Wai Kwong, Thank you for taking the time to write us a review. We are glad to hear that our staffs have met your expectations. It was a pleasure to have you as our guest and we hope to welcome you back to Hotel Okura Macau! -- David D’Alessandro, Assistant Vice President – Hotel Operations
by A verified traveler
Posted 29 Dec 2023
