Ratings based on 137 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Dec 2024
5 star services. Will come back again
Comment from Hotel Management
2 Dec 2024 by Suzanne C., Hotel Management
Dear Sin yee,Thank you very much for taking time to share your experience with us!We are truly delighted to hear that you are very satisfied with our 5-star service provided by our team members. We will definitely share your compliment to our team members.We look forward to welcoming you back to Morpheus in the near future.Yours sincerely,Suzanne ChanManager, Service QualityHotel Operations
5 out of 5
by A verified traveler

Posted 27 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Suzanne C., Hotel Management
Dear Mengni,Thank you very much for taking time to share your experience with us.We look forward to welcoming you back to Morpheus in the near future.Yours sincerely,Suzanne ChanManager, Service QualityHotel Operations
5 out of 5
by A verified traveler

Posted 26 Jul 2021 on Hotels
Comment from Hotel Management
28 Jul 2021 by Suzanne C., Hotel Management
Dear Wan Yue Erika, Thank you very much for choosing Morpheus and we appreciate you taking time to share your hotel experience with us. We look forward to welcoming you back for creating more Morpheus experiences in the near future.
5 out of 5
by A verified traveler

Posted 6 Jan 2021 on Hotels
Comment from Hotel Management
17 Jan 2021 by Suzanne C., Hotel Management
Dear YI WEN, Thank you very much for choosing Morpheus and we appreciate you taking time to share your hotel experience with us. We look forward to welcoming you back for creating more Morpheus experiences in the near future.
5 out of 5
by A verified traveler

Posted 8 Oct 2020 on Hotels
Comment from Hotel Management
14 Oct 2020 by Suzanne C., Hotel Management
Dear Jiawen, Thank you very much for choosing Morpheus and we appreciate you taking time to share your hotel experience with us. We look forward to welcoming you back for creating more Morpheus experiences in the near future.
4 out of 5
by A verified traveler

Posted 1 Sep 2020 on Hotels
Comment from Hotel Management
22 Sep 2020 by Suzanne C., Hotel Management
Dear J, Thank you very much for choosing Morpheus and we appreciate you taking time to share your hotel experience with us. We look forward to welcoming you back for creating more Morpheus experiences in the near future.
5 out of 5
by A verified traveler

Posted 22 Dec 2019 on Hotels
Great service, comfy bed sheets,
Comment from Hotel Management
26 Dec 2019 by Suzanne C., Hotel Management
Dear YI, Thank you very much for choosing Morpheus and we appreciate you taking time to share your hotel experience with us. We are glad to know that our Morpheus service and comfortable bed sheets have left you a delightful impression during your stay, and we are truly grateful for your encouraging comments. We look forward to welcoming you back for creating more Morpheus experiences in the near future.
5 out of 5
by A verified traveler

Great.

Posted 20 Sep 2019 on Hotels
It is truly a great hotel.
Comment from Hotel Management
23 Sep 2019 by Suzanne C., Hotel Management
Dear Dennis Milton, Thank you very much for choosing Morpheus and we appreciate you taking time to share your hotel experience with us. We are glad to know that the whole hotel experience left you a delightful impression, and we are truly grateful for your encouraging comments. We look forward to welcoming you back for creating more Morpheus experiences in the near future.
2 out of 5
by A verified traveler from HK

Posted 9 Aug 2019
Long waiting at checking in. Room not ready at 14:00. No taxi outside lobby, long wait time.
Comment from Hotel Management
12 Aug 2019 by Suzanne C., Hotel Management
Dear Bull, Thank you for choosing Morpheus and we appreciate you taking time to share your hotel experience with us. We are sorry to read that the check-in process as well as transportation at our driveway was not up to your expectations. We have already shared your valuable feedback with our Management Team and we appreciate your feedback that allows us to make further improvement on our shortfalls. We hope to see you again!
5 out of 5
by A verified traveler

Posted 27 Jul 2019 on Hotels
Comment from Hotel Management
8 Aug 2019 by Suzanne C., Hotel Management
Dear Guest, Thank you very much for choosing Morpheus and we appreciate you taking time to share your hotel experience with us. We look forward to welcoming you back for creating more Morpheus experiences in the near future!
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