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"Easy check-in with friendly staff who were bilingual. They let us choose which floor we wanted to stay. Breakfast was excellent with great local fruits and dishes. "

"Club Rio is fantastic! All the activities on the property make it so easy to stay at the resort and never leave!"

"Excelente "

"great location"

"The place is beautiful, we really enjoyed the thermal waters. Breakfast was included and it was delicious. I highly recommend getting the special massage. It was the best massage I have ever had. Thank you "

"The best customer service ever :) we had the best time ever. Thanks for all your wonderful care we can’t wait to go back Cruz family "

"Friendly staff! Very accommodating! "

"I have only good things to say about this hotel. When we first arrived to the airport we saw the shuttle immediately and got to the hotel. We arrived to the hotel at 11:30 and asked if they were able to keep our suitcases until check-in and they informed us they had a room available for check in right away even if it was 2.5 hours early!! After a long day of travelling this was very highly appreciated. The rooms were so comfortable and were very clean. Lots of plugs to charge phones/laptops. The pool was beautiful and the workers kept maintaining the cleanliness of it throughout the day. We ate dinner at the hotel however no vegan options on the menu but you can ask to modify things. The waiter was really kind and patient and double checked with the kitchen staff for the ingredients. I ended up getting the pasta from the kids menu and asked to have it without butter and without Parmesan and for the cheddar fries without the cheddar 😂. There are a few restaurants walking distance from there with slightly more vegan options but they close earlier. The breakfast was filled with many things such as eggs, rice and beans, yogurt, pastries, toasts, fruit, waffles, pancake, cake, oats, granola, cereal, juices and coffee (again, not many vegan options but if you stay there more than one night you can let them know and they will work with you). I was only there for one night so I ate the fruits, granola and oats. "

"Beautiful property with the space our family of 5 needed for sleeping. One thing we felt was missing is outlets as well as hooks in the shower or around room to hang up towels or wet swimsuits. Being as this is a hot springs resort, that seems to be a very needed thing in the rooms. Overall great experience however! "