Ratings based on 971 Verified Reviews

3.0 out of 5
2.8 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 16 Nov 2024
The people are kind and congenial. It looks like they've made some upgrades since I was there last. The new curtains are lovely. And they've installed some more power outlets...nicely done, much more convenient
1 out of 5
by A verified traveler

Posted 12 Nov 2024
Dirty, very dirty. Dangerous inside the room. Thumbtacks hanging out the curtains, door did not properly close, toilet bowl was cracked, blood on the curtains. My young daughter and I were there 20 minutes and checked out immediately after seeing the room. Unfortunately she had to use the restroom (after a 3 hr drive, no lobby restroom) and we were not refunded because of that. The bathroom door doesn’t even close. Literally the worst. There were what appeared to be unsafe, under the influence guests in the lobby and parking lot. I asked if the room was safe and was told yes. That was completely false considering the door and guests. I wish I took pictures but didn’t want to stay longer.
5 out of 5
by A verified traveler from Midway city

This traveler left a rating score only Posted 11 Nov 2024
5 out of 5
by A verified traveler

Posted 6 Nov 2024
Great
1 out of 5
by A verified traveler

Posted 31 Oct 2024
Initially, it looked nice from the outside: well-lit and clean-looking. However, the interior of the rooms were run-down: appliances were very worn or broken, black mold in the bathroom, air conditioning did not work (no heat, just cold), floors and walls dirty. Also, the hotel did not have spare blankets the first night, so we were cold. A lot of homeless around the entire property. Will not stay here again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Oct 2024
5 out of 5
by A verified traveler from Midway city

This traveler left a rating score only Posted 22 Oct 2024
5 out of 5
by A verified traveler from Los Angeles

This traveler left a rating score only Posted 21 Oct 2024
5 out of 5
by A verified traveler from Midway city

Posted 21 Oct 2024
The staff in the front office were very nice and helpful The housekeeping Ladies are super sweet very nice and fast The jacuzzi was a little I wish it was too crazy was hotter but still felt great the Jets are amazing overall I love staying here I feel like I'm on vacation
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Oct 2024