Ratings based on 977 Verified Reviews

3.3 out of 5
72% of guests recommend
3.4 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jan 2025
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Dec 2024
1 out of 5
by A verified traveler from Costa mesa

Posted 7 Dec 2024
On hotel website it states PETS STAY FREE OF CHARGE" YET THEY CHARGED OR DEMANDED I PAY $21 PER DAY FOR MY EMOTINAL SUPPIRT CAT WHO I HAVE A LEGIT PAPERWORK FOR. ALSO I DONT UNDERTAND WHY THEY WOULD GET UPSET BECAUSE I MADE A RESERVATION ONLINE AND PAYED LESS FOR 2 DAYS THAN 1 DAY THRU THEM. IM HOLEPESS I CANT AFFORD TO BE OVERCHARGED. WHAT IS SAD IS THAT THE COUPLE WHO RUN THE SUNSET INN WORK WITH NON PROFIT ORGANIZATIONS TO PUT HOMELESS FAMILIES OR INDIVIDUALS UP BECAUSE THEY HAVE A GOOD HEART( THEY REALLYDONT) THEY DO IT BECAYSE THEY KNOW THEY CAN OVERCHARGE THEM AND THEY WONT CATCH IT.. THEY ARE SELFISH. AND ONLY LOOK OUT FOR THEYRE OWN CONVENIENCE. I FEEL SORRY FOR THEIR EMPLOYEES BECAUSE THEY ARE ALL VERY NICE AND HELPFUL. AND THEY TAKE A LOT OF VERBAL ABUSE FROM THEM. SOMEONE SERIOUSLY SHOULD CHECK THIS PLACE OUT. ITS NOT WHAT IT SEEMS. BE ALERT.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Dec 2024
5 out of 5
by A verified traveler

Posted 3 Dec 2024
Its all good
5 out of 5
by A verified traveler

Posted 1 Dec 2024
Its all good
5 out of 5
by A verified traveler

Posted 30 Nov 2024
Its all good
5 out of 5
by A verified traveler

Posted 27 Nov 2024
Its all good
5 out of 5
by A verified traveler

Posted 24 Nov 2024
Good maid service
5 out of 5
by A verified traveler

Posted 24 Nov 2024
Good maid service...