Ratings based on 267 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Dec 2024
Quality hotel with good service and friendly staff
by A verified traveler
Posted 1 Dec 2024
Amazing staff, service, would recommend anyone to stay here! Will come back for sure.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
22 Nov 2024 by GF Victoria Team, Hotel Management
Dear Guest, Thank you for awarding our hotel this excellent rating. We hope you will stay with us again in the future.Regards
by A verified traveler
Posted 3 Nov 2024
The rooms are beautiful with a great patio. However for a 5 star hotel the service was poor with everything seeming like an inconvenience. We requested an iron and ironing board to our room, it was a death trap! Around the bars and reception we were ignored on all occasions. The exception being the cleaning team who were great and friendly.
Comment from Hotel Management
11 Nov 2024 by GF Victoria Team, Hotel Management
Dear Victoria,Thank you for sharing your experience. We’re delighted to hear you enjoyed the room and patio, but we’re very sorry to learn that our service in some areas didn’t meet your expectations. Your comments regarding the attentiveness around the bars and reception, as well as the iron, are concerning, and we’ll address these areas with our teams. We can clarify that the hotel offers a full laundry service for our guests. We’re pleased the cleaning team made a positive impression, and we’ll share your kind words with them. Thank you for helping us improve, and we hope to provide you with a more seamless experience on a future stay.Regards
by A verified traveler
Posted 4 Aug 2024
Comment from Hotel Management
30 Aug 2024 by Ana, Assistant Manager, GF Victoria, Hotel Management
Dear Guest,Thank you for taking the time to evaluate our hotel. We hope you will visit us again.Regards
by A verified traveler
Posted 17 Jun 2024
The rooms are fantastic. Property very modern and staff very friendly
Comment from Hotel Management
19 Jun 2024 by Ana, Assistant Manager, GF Victoria, Hotel Management
Dear Tracey,Thank you for taking the time to share your comments. We are very pleased you enjoyed your stay and look forward to seeing you again in the future.Best regards
by A verified traveler
Posted 4 Jun 2024
Everything was perfect
Comment from Hotel Management
6 Jun 2024 by Ana, Assistant Manager, GF Victoria, Hotel Management
Dear NancyThank you for your wonderful review! We're delighted you enjoyed your stay. We hope to see you again soon.Best regards
by A verified traveler
Posted 2 Jun 2024 on Hotels
Amazing!
Comment from Hotel Management
6 Jun 2024 by Ana, Assistant Manager, GF Victoria, Hotel Management
Dear Guest,Thank you for taking the time to evaluate our hotel. We hope you will visit us again.Regards
by A verified traveler
Posted 2 Jun 2024
Wonderful stay at GF Victoria. Everything was just as you would hope in a 5* hotel with excellent service at every point.
The rooms were very spacious and well furnished, the pools had something for everyone and the activities were easy to book into. Lots of activities, such as tennis, were complementary but still easy to book, others, like wave machine surfing, had a small charge, but well worth it.
The food in the hotel is exquisite, with some of the best breakfasts I've had in a hotel, you could easily stay for 2 weeks and have a different meal each morning.
We didn't personally use the spa, but talking with other guests and they loved it.
Well worth splashing out and treating yourselves to a stay here
Comment from Hotel Management
6 Jun 2024 by Ana, Assistant Manager, GF Victoria, Hotel Management
Dear Vincent,Thank you for your wonderful review! We're thrilled to hear that you had an excellent stay at GF Victoria and enjoyed our spacious rooms, diverse pools, and easy-to-book activities. It's great to know that our culinary offerings, especially breakfast, exceeded your expectations. We appreciate your kind words and hope to welcome you back for another memorable stay.Best regards,
by A verified traveler
Posted 1 Jun 2024 on Hotels
Comment from Hotel Management
6 Jun 2024 by Ana, Assistant Manager, GF Victoria, Hotel Management
Dear Guest,Thank you for taking the time to evaluate our hotel. We hope you will visit us again.Regards
