Ratings based on 277 Verified Reviews

4.2 out of 5
81% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 15 Sep 2024
While I found the overall environment pleasing, I was quite disappointed with the lack of soundproofing in the rooms. Unfortunately, the walls did not adequately block noise, and I could clearly hear conversations, the air conditioning unit, and various other sounds from the neighboring room during the night. This constant noise significantly disturbed my sleep and impacted my stay negatively.
2 out of 5
by A verified traveler

Posted 17 Jun 2024
pool is not for customers only for spa used by payment,amenities pool
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jun 2024
5 out of 5
by A verified traveler

Posted 20 May 2024
Very friendly staff throughout the hotel.
5 out of 5
by A verified traveler

Posted 12 Apr 2024
Quiet hotel with parking,
5 out of 5
by A verified traveler from London

Posted 27 Aug 2023
Massive rooms. Really good and large beds. Restaurant is a must try. A really nice place to stop.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Aug 2023 on Hotels
5 out of 5
by A verified traveler

Posted 8 Apr 2023
Comfortable room Dog friendly Excellent spa.
5 out of 5
by A verified traveler

Posted 2 Jul 2022
Amazing property well deserving its star rating. Large bedroom, friendly staff. We ate in the restaurant each evening as it is not close to alternates. The set menu was amazingly good and well priced.
Comment from Hotel Management
31 Jul 2022 by Dpto. Atención al Cliente - URH Zen Balagares, Hotel Management
THANKS FOR YOUR VISIT
4 out of 5
by A verified traveler

All in all its a very good hotel 👍

Posted 13 Mar 2022 on Hotels
The hotel was good, very clean and quite nice area around, everything was perfect, except the check out, the service at the check out was really bad, that is way I lower my score for this hotel 😉
Comment from Hotel Management
15 Mar 2022 by Guest Experiencia - URH Zen Balagares, Hotel Management
Dear Amjad, Thank you for share your experience. We hope you had a good stay and see you again in your next trip to Asturias. Kind regards,
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