Ratings based on 851 Verified Reviews
3.3 Room cleanliness
3.7 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Oct 2024
The room had a terrible smell, took forever for the bathtub and sink to drain (15 mins). The toilet became blocked on the last morning, so had to use toliets near the laundry room. The floor appeared clean but our feet were black after only a few minutes. It needed to be washed not just brushed. No outside lighting and visitors congregated outside the room, smoking and drinking until around midnight.
Comment from Hotel Management
5 Oct 2024 by Kaylynn Grant - AGM, Hotel Management
Hello Douglas, Thank you for taking some time to fill out the online survey. We apologize for any inconvenience this may have caused your stay. We will take your feedback to better serve our future guests.
by A verified traveler
Posted 16 Sep 2024
Nice
Comment from Hotel Management
19 Sep 2024 by Kaylynn Grant - AGM, Hotel Management
Hello Timothy, thank you for taking some time to fil out our online survey. We appreciate the positive feedback. We hope you have safe travels, until next time! Have an amazing day.
by A verified traveler
Posted 1 Sep 2024
Good motel for one night and convenient to Mesa Verde National Park. Outside doors and limited parking. Hotel staff was great and gave us a really good recommendation for a Mexican restaurant just a short walk from the hotel.
Comment from Hotel Management
2 Sep 2024 by Andrew Vera- General Manager , Hotel Management
Thank you Rich for taking the time to fill the online survey. We appreciate your feed back . We are very happy that you had a great stay with us. We a very central to everything in town which make it easy to walk to everything either direction. Thank you again and we hope to see you on your return trip to the area.
by A verified traveler
Posted 1 Sep 2024
Great
Comment from Hotel Management
1 Sep 2024 by Kaylynn Grant - AGM, Hotel Management
Hello Bobbi, thank you for your time in taking the online survey. We appreciate you feedback and hope you have amazing and safe travels!
by A verified traveler from Renton
Posted 26 Jul 2024
When check in at 3pm, immediately was told they overbook, paid for 2 beds with kitchenette. Got a king size bed with kitchenette. Only one fork, one table towel was dirty. Shampoo not provided. Floor feels dirty.like the big refrigerator and Working AC, old small microwave. This place should be called motel. Nothing look like the photos. I probably will not return.
Comment from Hotel Management
28 Jul 2024 by Kaylynn Grant - AGM, Hotel Management
Hello Kim, we apologize for any inconveniences you encountered during your stay with us. We will look into your concerns and the proper fixes. Thank you again for completing the online survey. Have an amazing rest of you trip!
by A verified traveler
Posted 23 Jul 2024 on Hotels
The room was very clean and modern. The bed was very comfortable. The motel had breakfast and it was outstanding. I would definitely stay here again
Comment from Hotel Management
25 Jul 2024 by Andrew Vera- General Manager , Hotel Management
Robert that you for taking the time to give us such a great review. We are very happy that you had a comfortable stay with us and that you had time to enjoy our hot breakfast. We can't wait to see you again. Safe travels.
by A verified traveler
Posted 27 Jun 2024
Comment from Hotel Management
1 Jul 2024 by Suburban Team , Hotel Management
Thank you Jessica for taking the time to fill the online survey. We are so please that you had a wonderful stay with us. Thank you for sharing. We hope to see you again
by A verified traveler
Posted 25 Jun 2024
Comment from Hotel Management
15 Jul 2024 by Andrew Vera- General Manager , Hotel Management
Thank you Delia for taking the time to fill the online survey. We are very happy you gave us a great score. We know you had a great stay with us. We hope to see you again on your return visit to the area.
by A verified traveler
Posted 15 Jun 2024 on Orbitz
Comment from Hotel Management
24 Jun 2024 by Andrew Vera- General Manager , Hotel Management
Thank you Martin for filling the online survey, We are very happy you had a great stay with us. We hope to see you again. Safe travels
by A verified traveler
Posted 4 Jun 2024
Comment from Hotel Management
25 Jun 2024 by Andrew Vera- General Manager , Hotel Management
Thank you Aaron for taking the time to fill the online survey. We are happy you had a great stay with us. We hope to see you again on your return trip to the area.
