Ratings based on 980 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
I booked this property because it had a hot tub. I arrived to find the hot tub was closed for maintenance. I did ask for and receive a discount or I would have found a different hotel.
by A verified traveler
Posted 19 Dec 2024
I booked this hotel last minute. It’s not my usual preferred hotel chain but I have stayed at other Holiday Inn Expresses and thought it’s just for 1 night. How bad could it be.
The good: hotel staff was friendly and helpful.
The bad: the entire place is very dated. My room had torn curtains, bathroom exhaust fan cover was dangling from the ceiling, ceiling was in need of patch and paint from water damage. The stairwell smelled of vomit.
by A verified traveler
Posted 2 Dec 2024
by A verified traveler
Posted 2 Dec 2024
by A verified traveler
Posted 28 Nov 2024
Tv wasnt working, shower handle had problems getting hot water dialed in, toilet handle fell off. Place needs updating but the staff was very friendly and helped when needed.
by A verified traveler
Posted 8 Nov 2024
Easy to find and clean
by A verified traveler from Chinle
Posted 8 Nov 2024
The entire stay was nice
by A verified traveler
Posted 5 Nov 2024
by A verified traveler from Cary
Posted 2 Nov 2024
It’s ok
by A verified traveler
Posted 31 Oct 2024
This hotel chain has always been one of our favorites. The room is very clean, bed is very comfy, bathroom is super clean! The front desk staff is friendly. They have a bathtub-shower combo which is our first priority to look for in a hotel. They even provide dental kit and other personal items upon request. And they have room service too.
