Ratings based on 971 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Everything was fine Dave was excellent,professional and very helpful with reservation changes
Would like shower water little hotter but was ok
Comment from Hotel Management
21 Nov 2024 by jigish patel, Hotel Management
Thank you so much for sharing your experience with us! We’re delighted to hear that Dave provided excellent service and was able to assist you with your reservation changes. Your kind words will be shared with him and the team.We also appreciate your feedback about the shower water temperature. Guest comfort is our top priority, and we will certainly review this to ensure it meets expectations.Thank you for choosing to stay with us, and we look forward to welcoming you again soon!
by A verified traveler
Posted 17 Nov 2024
friendly staff terrible bed sp hard i couldn’t sleep lol
Comment from Hotel Management
19 Nov 2024 by jigish patel, Hotel Management
Thank you for taking the time to share your experience with us! We're so glad to hear that you found our staff friendly and welcoming. We're sorry to hear that the bed didn't provide the comfort you were hoping for, and we truly appreciate your feedback on this. Comfort is very important to us, and we'll be sure to look into the matter to improve the sleep experience for future guests.We hope to have the opportunity to welcome you back and provide you with a more comfortable stay next time!
by A verified traveler
Posted 15 Nov 2024
Better pillows please
Comment from Hotel Management
15 Nov 2024 by jigish patel, Hotel Management
Thank you so much for reviewing, your feedback is very important to us. please stay with us in future.!
by A verified traveler
Posted 8 Nov 2024
Great place, warm and comfortable, to spend a couple of nights close to downtown Cortez. Very friendly and helpful staff
Comment from Hotel Management
8 Nov 2024 by jigish patel, Hotel Management
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us and found our location convenient and our atmosphere comfortable. It was our pleasure to provide friendly and helpful service, and we’re thrilled to know you felt at home. We look forward to welcoming you back on your next visit to Cortez!
by A verified traveler
Posted 2 Nov 2024
Basic motel
Comment from Hotel Management
4 Nov 2024 by jigish patel, Hotel Management
Thank you so much for giving us a review. Your feedback is very important to us.
by A verified traveler from Ogden
Posted 31 Oct 2024
Fine for the price and a one night stopover
Comment from Hotel Management
31 Oct 2024 by jigish patel, Hotel Management
Thanks for appreciating and staying with us
by A verified traveler
Posted 31 Oct 2024
Staff was friendly and attrnative
Comment from Hotel Management
31 Oct 2024 by jigish patel, Hotel Management
Thanks for appreciating and staying with us
by A verified traveler
Posted 28 Oct 2024
As we got in late, it was good to have a Dennys right across the road that was open 24/7
Comment from Hotel Management
28 Oct 2024 by jigish patel, Hotel Management
thank you so much for feedback . your review is very important to us. please stay with us in future.!
by A verified traveler
Posted 19 Oct 2024
Construction going on. Cut off water at 10 am.
Comment from Hotel Management
19 Oct 2024 by jigish patel, Hotel Management
Thank you for your feedback. We understand how frustrating it can be to experience interruptions during your stay. I’d like to clarify that we have arranged with the construction team to only cut off the water after 11 am, which aligns with our checkout time, to minimize any inconvenience to our guests. We take this seriously and ensure that no work affecting water service occurs before 11 am when most guests have already checked out. If you experienced any issues during your stay, please reach out to us, and we’d be happy to discuss it further.
by A verified traveler
Posted 18 Oct 2024
Had a great renovated room with a comfortable bed. The room was clean and staff was great, would stay here again.
Comment from Hotel Management
19 Oct 2024 by jigish patel, Hotel Management
Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay and found the room comfortable and clean. Our team works hard to ensure every guest has a great experience, so it's wonderful to know we met your expectations. We look forward to welcoming you back for another stay soon!
